Remote-access Guide

syracuse university remote access

by Lucinda Donnelly Published 3 years ago Updated 2 years ago
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What is the Syracuse University Remote Desktop Service?

To provide a more secure connection to campus, ITS has implemented the Syracuse University Remote Desktop Service (RDS). When logged in to RDS you will have access to your normal desktop and files (G, H, printers, etc.).

How do I connect to Syracuse University’s network?

Easily establish a secure Virtual Private Network (VPN) connection from nearly anywhere on the internet to Syracuse University’s computing network Connect to your dedicated Windows office PC through a Remote Desktop connection (not available for Apple office computers) * Full documentation on SURA is available here.

Who can use RDS at Syracuse University?

Syracuse University RDS is available to active SU faculty, students, staff, and guests as well as ESF students. Please note that users who have access to remote connection to a secure campus workstation are encouraged to use that connection over the RDS solution.

What is the Syracuse University portal?

The official service portal for academic, financial, employment, and administrative matters at Syracuse University. Students can register for classes, view grades, pay Bursar bills, select housing and meal plans, and more. Faculty and staff can upload grades, view paychecks or time off, manage benefits, and more.

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What is RDS in Syracuse University?

Syracuse University's Remote Desktop Services (RDS) is a virtual desktop environment for students, faculty, and staff to remotely access a university desktop from any personal computer with a stable broadband internet connection. Complete details, including configuration instructions for both web interface and via a remote desktop (RDP) connection, are avialable on the Syracuse University Remote Desktop Services page. If you know how to connect already, feel free to go directly to rds.syr.edu .

Can faculty connect to a university computer?

Faculty and Staff may have the option of connecting remotely to a University owned desktop computer. This feature may require training and/or departmental approval for certain functionality such as accessing shared network drives and/or connecting to a dedicated PC through a remote desktop connection.

Can you access university resources via VPN?

Some University resources and web-based applications are not accessible unless the user is connect via a secure connection. If you require a secure connection to access University resources via virtual private network (VPN) please use the steps below based on your operating system.

What is RDS in Syracuse University?

Syracuse University's Remote Desktop Services (RDS) is a virtual desktop environment for students, faculty, and staff to remotely access a university desktop from any personal computer with a stable broadband internet connection.

Which browsers are recommended for RDS?

Google Chrome, Firefox, and Edge are the recommended browsers for connecting through the Web user interface. Please be aware: Users are required to have their Microsoft Two-Factor Authentication setup before using RDS. Idle sessions will automatically be logged out after 2 hours.

What browsers can you use to connect to the web?

Logging into another session will disconnect from the previous and reconnect on the new session. Google Chrome, Firefox, and Edge are the recommended browsers for connecting through the Web user interface.

Scope

All users of Information Technology (IT) systems and resources, including but not limited to Syracuse University students, faculty, and staff

Policy Statement

All individuals using information technology devices connected to the Syracuse University network are required to manage the security of those devices in accordance with security standards established by Information Technology and Services (ITS) and posted on the ITS web site including, but not limited to, security standards for desktops, servers, authentication/passwords, data, applications and middleware..

How to access VM from home computer?

To access your VM via remote desktop from a laptop or home computer, you will need to connect to Syracuse University’s Virtual Private Network (VPN).

Can you connect to a VM with a remote desktop?

Once you have set up your Windows VPN connection, you will be able to connect to your VM with a Remote Desktop session. If you have not already, open SURA and log in to it. When your VM is ready, you will be given a computer name to connect to.

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