Remote-access Guide

telus emr remote access

by Krista Robel Published 2 years ago Updated 2 years ago
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What is EMR access?

Electronic medical records (EMRs) are digital versions of the paper charts in clinician offices, clinics, and hospitals. EMRs contain notes and information collected by and for the clinicians in that office, clinic, or hospital and are mostly used by providers for diagnosis and treatment.

What is a virtual visit by Telus?

TELUS EMR Virtual Visit is an encrypted, EMR-integrated solution that enables a seamless workflow, minimizes task redundancy, and preserves continuity of care and documentation within your existing TELUS EMR.

What is Wolf EMR?

Enrich your practice with a cloud-based EMR solution to manage patient records. Get a practice management solution that is easy to use, suitable for many practice types and can be customized to meet your needs.

What is PS Suite EMR?

Developed by physicians for physicians and specialists, PS Suite (formerly Practice Solutions) is an easy-to-use, customizable EMR that captures, organizes and displays patient information in a user-friendly way.

Is Telus virtual care free?

TELUS Health Virtual Care is available at no additional cost for TELUS small business mobility customers on a 1-Year, 2-Year and month-to-month voice and data plan including Unlimited for Business, Owner's Advantage Plan, Peace of Mind or Simple Share plan.

What does virtual visit mean?

Telehealth, or virtual visits is helping make access to health care more convenient. People can see and talk to a doctor through their smartphone, tablet or computer, meaning they don't have to go to a doctor's office or sit in a waiting room. Instead, they can visit with a doctor from the comfort of their own home.

How long does Telus installation take?

The self-installation process for PureFibre High Speed Internet access normally takes around 30 minutes, but may vary and can take longer.

Does Telus Babylon cost money?

The free app, called "Babylon by Telus Health" went live March 5, with a promise it will "complement and fill the gap" in Canada's health-care system.

How do I call Telus?

For TELUS wireless products and services:Phone: 1-866-558-2273.From mobile handset: Dial *611.TELUS Relay Service: Dial 711 to reach a TTY operator.Online: Visit TELUS Support.Mail:TELUS Mobility Client Care.

How to use EMR Mobile?

Use EMR Mobile on a supported smartphone or tablet. Start by downloading the app available for Apple iPhone and Google Android users. Then, simply pair your device with your EMR. Get started. Download your EMR Mobile guide for: EMR Mobile can also be used from a supported web browser.

What is EMR Mobile?

EMR Mobile is paired with your EMR. Photographs are sent directly to your EMR, and are not stored on your mobile device.

Can you use EMR Mobile from a web browser?

EMR Mobile can also be used from a supported web browser. Click here to access the web browser version of EMR Mobile.

Is Telus EMR free?

The TELUS EMR Mobile app is complimentary for TELUS Health EMR users. Join more than 13,000 physicians, nurses, clinic staff and other health professionals across Canada who are using the TELUS Health EMR Mobile app to remotely connect to their EMR.

Enables a seamless workflow

Embedded into your EMR, TELUS EMR Virtual Visit works within your regular workflow. Virtual visits are booked similar to in-clinic appointments. Conduct video calls, review charts and take notes at the same time, without switching between tools.

Access EMR Virtual Visit from any device

Launch TELUS EMR Virtual Visit anytime, anywhere from a computer with a camera, or with EMR Mobile on your smartphone or tablet.

Conduct visits with one patient or multiple participants

EMR Virtual Visits is easy for everyone to use. To access the virtual visit, patients simply click the link on the appointment confirmation email. The email can be shared to allow other participants such as care team members or a patient’s relative to join the visit.

Perform intake in Virtual Waiting Room

Patients arrive in the virtual waiting room where staff can check them in, confirm their identity and update contact information, perform triage and transfer patients to a member of the healthcare team.

Provide personalized care remotely

More personal than a phone call, TELUS EMR Virtual Visit lets you observe patients’ breathing patterns, body language and physical appearance. Use it to help fast-track or triage patients.

Share files and receive patient photos

Patients can share photos with you, which can be saved to the EMR chart. You can send files such as brochures and requisition forms to the patient via Live Chat.

Save visit details in patient chart

At the end of the visit, save the virtual visit start and end times, notes, patient photos, and Live Chat log to the patient’s file.

Now providers can easily conduct video visits, access health information and update patient health records simultaneously - right from your EMR

TELUS EMR Virtual Visit is an encrypted, EMR-integrated solution that enables a seamless workflow, minimizes task redundancy, and preserves continuity of care and documentation within your existing EMR.

Keep track of time during virtual visits and share files and photos

A Visit Timer has been added to the healthcare professional’s window to help you manage your time if you’re running behind, or to assist with billing code time requirements. The timer can be toggled on and off as required. It is not visible to the patient.

Remotely connect to your EMR with TELUS EMR Mobile

Access functionality of your EMR including virtual visits from your phone, tablet or desktop anytime, anywhere. Check your schedule, manage lab results, and conduct virtual visits while reviewing and making notes on patient charts with TELUS EMR Mobile.

See what healthcare providers are saying about PS Suite

Our clients have shared their experiences with us. Here’s what they’re saying:

Move your data to TELUS Health with confidence

One size does not fit all. Benefit from customized training tailored to your clinic needs or standardized learning through user webinars and group masterclass events.

Is Telus EMR free?

IMPORTANT: The TELUS EMR Mobile app is complimentary for TELUS Health EMR users. Access requires you to be an authorized user of a qualified, licensed installation of a TELUS EMR.

Is Telus EMR Mobile compatible with iOS 11?

Please keep your device systems updated; we recommend iOS 12 or later. TELUS EMR Mobile is supported only on iOS 11 or later.

Can you call EMR support?

Sorry to hear that you are experiencing problems. As this is part of your EMR, you can call your EMR support when you experience problems with the EMR Mobile app. We have not removed scrolling from the app intentionally it is a bug and I will report it. however as I said before to have complete information about the issue, and your clinic, please call support and report the issue. I cannot identify you or the clinic based on your Apple ID.

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