How do I connect to the Trinity Health Network remotely?
Learn how to connect to the Trinity Health network remotely in the training video and on the Trinity Health Remote Access Training Center. 1. Log into Service Now Self Service using your Trinity Health ID. It appears in the ZENWorks window as shown: 2. Click on the Remote Network Access Assistance option and complete the information as prompted.
How to connect Citrix NetScaler to Trinity Health?
Connect Portal | Setup and Sign On Using A Trinity Health Windows Computer. With an internet connection established; open the ZENdesk window, click the Connect Portal icon. The default web browser opens Citrix NetScaler Gateway & prompts to run a required scan; click Always. Next, type your network ...
How do I remotely access a physician office?
Remote Access via Connect Portal on a Non-Trinity Health (e.g., Physician Office or Personal) Computer: Remote Access on a Mobile Device (e.g., Cell Phone, Tablet, or Chromebook) Using Citrix Workspace App: Microsoft Outlook Access via Browser (e.g., Edge, Chrome, Firefox, etc.):
How do I request remote network access assistance?
Click on the Remote Network Access Assistance option and complete the information as prompted. 3. Your request will route to our Remote Access team, which now also includes more than 25 additional colleagues who volunteered to support you and the Help Desk during this extraordinary time. 4.
EpiCare Forms
As a Trinity Health Of New England affiliated provider, you are the heralds for your patients care. We are thankful you have elected to work with Saint Francis in providing care for your patients. In order to efficiently coordinate treatment we are proud to provide you with an EpiCare portal where you can easily submit the followings:
Other EpiCare Requests
Use the button below to report a problem to the Help Desk using the Self-Service form or call the Help Desk at (860) 714-5519.
How to Use Remote Access
Watch a video on How to Use Remote Access (Although this video indicates you must have a Trinity Issued PC/device, this will now work with a home PC.)
Connecting to SPHP Remotely
Once you have Remote Access and Multi-Factor Authentication set up, go to https://connect.trinity-health.org/. You will be asked to run a scan. Accept this.
