Remote-access Guide

u of c remote access

by Cesar Nader Published 3 years ago Updated 2 years ago
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Remote access to your email, the intranet, and other University of Chicago Medicine (UCM) applications remains subject to the applicable UCM policies, including, without limitation, Email and Voicemail Use and Privacy (Admin 06-11) and Security over Access Permission to UCM Data, Computing and Communications Resources (Admin 06-16).

Full Answer

How do you enable remote access?

Steps to enable allow remote connection in Windows 10:

  1. Open System using Windows+Pause Break.
  2. Choose Remote settings in the System window.
  3. Select Allow remote connections to this computer and tap OK in the System Properties dialog.

How do I Turn on remote access on my computer?

Windows 10 Fall Creator Update (1709) or later

  • On the device you want to connect to, select Start and then click the Settings icon on the left.
  • Select the System group followed by the Remote Desktop item.
  • Use the slider to enable Remote Desktop.
  • It is also recommended to keep the PC awake and discoverable to facilitate connections. ...

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How do I setup my computer for remote access?

To enable remote connections on Windows 10, use these steps:

  • Open Control Panel.
  • Click on System and Security.
  • Under the “System” section, click the Allow remote access option ...
  • Click the Remote tab.
  • Under the “Remote Desktop” section, check the Allow remote connections to this computer option.

How can I gain remote access to a computer?

Method 1 Method 1 of 3: Chrome Remote Desktop

  1. Install Chrome Remote Desktop on both computers. This is a free tool from Google that lets you remotely control one computer with another.
  2. Generate a support code on the computer you want to access. ...
  3. Go to https://remotedesktop.google.com/support on the computer that will make the connection. ...

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How old is a computer for IT@UC?

IT@UC generally recommends using a computer that is four-years old or newer to ensure a smooth online experience.

What is the Ohio Supercomputer Center?

The Ohio Supercomputer Center (OSC) offers unique capabilities that the scientific community may leverage for the COVID-19 response and recovery. Faculty researchers from UC other Ohio higher education institutions are already engaged in these efforts.

How much disk space does Kaltura take up?

12 GB of available disk space to install Microsoft Office 365, Kaltura Capture, and WebEx Meetings. HFS+ hard disk format (also known as macOS Extended or APFS)

What is MyDesk in computer labs?

MyDesk provides students, faculty, and staff online access to many of the software tools available in computer labs.

Does UC endorse vendors?

Although UC does not promote or endorse any specific vendor, if you need internet access, one of these options may be right for you.

Can you access Globus at no cost?

Every institution engaged in COVID-19 research can access all Globus at no cost.

Remote Access to Email

For those who have been migrated to UCMED, there will be no Outlook App on Citrix.

Reset Your Password

You can change or reset your passwords by visiting https://identity.uchospitals.edu/pss or calling 773-702-3456.

Intranet & UCM Applications

Many applications and resources provided by UCM (such as the Oracle E-business suite, Microsoft Office, network shared drives, and EPIC) are accessed via a portal we call the “UCMC Applications” or “Citrix Clinical Desktop” available through an app made by Citrix.

Return to Work Release Form

Remote access to your email, the intranet, and other University of Chicago Medicine (UCM) applications remains subject to the applicable UCM policies, including, without limitation, Email and Voicemail Use and Privacy (Admin 06-11) and Security over Access Permission to UCM Data, Computing and Communications Resources (Admin 06-16).

Restart computer

Restart your computer to avoid performance issues resulting from the computer running for days without being shut down.

Update computer

Apply any security updates to your computer. Online documents are available to help you through this step.

No VPN required

If you need to access any of the applications listed below, you can use your home WiFi/Ethernet connection and you are set to go.

General VPN required

You will need General VPN access if you want to access your network files and other applications not listed under No VPN required.

Remote desktop (RDP) connection required

Remote Desktop Protocol (RDP) provides a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software.

What is the mission of Student Accessibility Services?

The mission of Student Accessibility Services is to work collaboratively and innovatively with the campus community to create an accessible, equitable and supportive learning environment that enhances each student's academic and personal development.

Do you have to wear a mask in the Student Accessibility Services office?

Masks must be worn at all times while in the Student Accessibility Services office.

Can instructors view accommodations?

Instructors can view accommodations for students in their courses and tell us about and upload upcoming exams/tests/quizzes through the ClockWork Instructor portal.

Does URMC require two factor authentication?

Access to URMC VPN, systems and applications requires a URMC account and Duo two-factor authentication. To enroll in Duo, you must be connected to the URMC network and follow the instructions for the method you will use to verify yourself.

Can I use URMC on non-URMC computers?

Use with permission to access URMC applications and network services from non-URMC computers and tablets. (Read the VDI Quick Start Guide for setup instructions.)

Start a support session

Select an available representative or enter your session key to start downloading the support session software. Follow the installation instructions on the next page.

Session Key

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