uc health remote access

How do I contact UC Health IS&T?

* For the access password requests, questions and support, contact the UC Health IS&T Service Desk by calling 513-585-6972 (MyPC) or by submitting a self service request (network access required). View UC Health’s mobile device information site.

How do I Secure my UC router when working remotely?

Use UC’s Virtual Private Network (VPN) when working remotely over an unsecured network or when connecting to remote desktop functionality, shared network drives, and UCFlex. Disable WiFi Protected Setup (WPS). Use the best/latest encryption available. Keep the router’s firmware updated (turn on auto-updates if available).

What resources are available on the Internet for UC Health employees?

For UC Health employees who are on the road or working from home, the following is a list of resources available on the Internet. You do not need to be logged into the intranet in order to access them. Included are links to read your email remotely, view and manage your pay and benefits and access the my Knowledge learning system.

Why choose UCHealth virtual health?

Virtual health services at UCHealth enable exceptional care well beyond the walls of our hospitals and clinics. Virtual health allows community-based hospital care teams and clinics to access specialty care remotely. This capability helps keep patients in their local community, eliminating the expense of long distance travel and overnight stays.

Virtual Urgent Care

Virtual Urgent Care visits are available for patients who have access to a computer or mobile device with a webcam. >> Find out more

Virtual Health Center

The Virtual Health Center is staffed by experienced physicians, nurses and technicians who monitor patients twenty-four hours a day, seven days a week.

Emergency Virtual Health

Emergency Virtual Health visits enable specialists to consult with local Emergency Room physicians via video conferencing to help with specific patient emergencies such as stroke or trauma.

Virtual Rounding

Virtual Rounding allows our clinical specialists to virtually treat patients in their own community hospitals.

Computer Hardware

IT@UC generally recommends using a computer that is four-years old or newer to ensure a smooth online experience.

Free and Reduced-Cost Internet Access

Although UC does not promote or endorse any specific vendor, if you need internet access, one of these options may be right for you.

Connecting to WiFi at Home

Setting up secure WiFi at home is easy. The first step is to change the default administrator password, which is usually not very strong.

Remote Access to Software

MyDesk provides students, faculty, and staff online access to many of the software tools available in computer labs.

eTextbooks

UC Bookstore's digital course materials platform, RedShelf, is offering free access to ebooks for students who may have lost access to course materials.

Remote Services for Researchers

Research related to COVID-19 will receive priority access to the high-performance computing resources established by the Advanced Research Computing (ARC) initiative within the Office of Research.

Crisis Support For UCHealth Staff and Providers

Important Phone Numbers and Links

• Manage your work information quickly, efficiently, and easily. 1. 1.1. Citrix: If you need to install the Citrix client on your PC, you may use the following links. 1.1.1. MyApps Citrix Portal: As of 3/12/19 the use of MyApps will require Duo security steps when using it externally/remotely to the UCHealth network. See the “Duo security” link below...

See more on uchealth.org

Other Helpful Links