Remote-access Guide

uch remote access

by Robbie Huel Published 2 years ago Updated 1 year ago
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What are the UCM policies for remote access to email?

Remote access to your email, the intranet, and other University of Chicago Medicine (UCM) applications remains subject to the applicable UCM policies, including, without limitation, Email and Voicemail Use and Privacy (Admin 06-11) and Security over Access Permission to UCM Data, Computing and Communications Resources (Admin 06-16).

What resources are available on the Internet for UC Health employees?

For UC Health employees who are on the road or working from home, the following is a list of resources available on the Internet. You do not need to be logged into the intranet in order to access them. Included are links to read your email remotely, view and manage your pay and benefits and access the my Knowledge learning system.

How do I access university resources?

You can access university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable VMware Horizon Client or the Horizon web client through your preferred browser. This remote option provides full connectivity to university resources, should you need that access, via a virtual windows desktop.

What is the remote option in the horizon client?

This remote option provides full connectivity to university resources, should you need that access, via a virtual windows desktop. Be sure to install and register for Duo first before starting the VMware Horizon Client. Please note that you will be prompted for multi-factor authentication through Duo during login to the VMWare Horizon environment.

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Remote Access to Email

For those who have been migrated to UCMED, there will be no Outlook App on Citrix.

Reset Your Password

You can change or reset your passwords by visiting https://identity.uchospitals.edu/pss or calling 773-702-3456.

Intranet & UCM Applications

Many applications and resources provided by UCM (such as the Oracle E-business suite, Microsoft Office, network shared drives, and EPIC) are accessed via a portal we call the “UCMC Applications” or “Citrix Clinical Desktop” available through an app made by Citrix.

Return to Work Release Form

Remote access to your email, the intranet, and other University of Chicago Medicine (UCM) applications remains subject to the applicable UCM policies, including, without limitation, Email and Voicemail Use and Privacy (Admin 06-11) and Security over Access Permission to UCM Data, Computing and Communications Resources (Admin 06-16).

Working Off-Campus

Install and register for Duo Security first. The Duo app will turn your mobile phone ( highly recommended ), iPad, tablet or landline into a multi-factor authenticator.

Virtual Private Network (VPN)

In addition to using your university password to access theVPN, a second authentication method will be required through Duo. To get started using the GlobalProtect VPN service you'll need to be sure you have registered first with Duo Security.

Remote Desktop and Applications

You can access university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable VMware Horizon Client or the Horizon web client through your preferred browser. This remote option provides full connectivity to university resources, should you need that access, via a virtual windows desktop.

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