Remote-access Guide

uci epic remote access

by Tillman Mertz Published 2 years ago Updated 1 year ago
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How do I gain access to UCI Health remotely?

You can gain access using RDP from any personal device. You can gain access installing Citrix Remote Access. Please refer to the “Access UCI Health Remotely” section to find out how you can request for these services. Everbridge is used to send urgent message by text in the event of a UCI Health emergency.

What is UCI remote it?

It allows UCI Health staff to remote into a virtual windows environment to do work that you relied on when using a shared workstation at the hospital. This would apply to staff who relied on Kiosk or shared PCs to do their work.

How do I connect to Epic remote access?

You will connect to EPIC Remote Access and login using your HS username and password as before. Once your HS username and password has been authenticated successfully, you will be presented with the Duo two-factor authentication on your computer. Duo 2FA automatically contacts you via the preferred method you chose during your device enrollment.

Where can I find more information about UCI VPN sessions?

More information on UCI VPN sessions be found at oit.uci.edu/help/vpn/ Law school community members can use the Law VPN to get to resources that are restricted to the law school. For Law VPN help, check with Law School Information Technology Services: law.uci.edu/its

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How do I access my UCI Library remote?

Your login/password is your UCInetID. To activate your UCInetID, visit OIT's UCInetID Activation page. For further assistance, call OIT at (949) 824-2222 (available 24/7) or visit the OIT Help Desk page.

How do I get access to Epic?

You need to be enrolled in Multi Factor Authentication (MFA) to access Epic remotely! You can enroll at: https://aka.ms./mfasetup. This will enable you to login to Epic with a user name and password. You will then have access to full Epic Hyperspace (same as in the hospital).

How do I log into UCI VPN?

Accessing the VPN Use the Cisco AnyConnect application (the “Software VPN”), enter vpn2.uci.edu in the Ready to Connect field, then choose Default-UCI as the Group. If you cannot get a connection on vpn2, enter vpn.uci.edu in the Ready to Connect field, then choose Default-UCI as the Group.

Does Epic allow remote work?

Judith Faulkner, CEO of healthcare IT giant Epic Systems. Bowing to public pressure, health tech company Epic Systems has now notified its employees that they can work from home until the end of the year.

Can I use Epic from home?

This section indicates that individuals can access YNHH owned or managed applications or systems from a personal computer if YNHH allows it. Epic is allowed under YNHH policy when accessed via Citrix from a personal computer.

What is UCI VPN?

UC Irvine offers a VPN that allows you to securely connect to vital campus resources like the UCI Libraries and KFS (Kuali Financial System) by encrypting the information you are sending over the network, protecting your data. In addition, it enables authorized users to mount network file shares from off campus.

How do I register my device for Internet access UCI?

Connecting using WiFi: Browse to uci.edu (or try http://example.com/) You will be prompted through Express Registration to join the UCI network. Login with your UCInetID and password to add your device. You will be registered and on the network within 2 minutes.

How do I download VPN on my laptop?

Click on the Windows button, then head into Settings > Network & Internet > VPN. Click on Add a VPN connection. In the fields on the page, select Windows (built-in) for your VPN provider.

How can I get Epic for free?

Students can also take advantage of their free daily book via Epic Basic. With Epic Basic, students and their families can choose one free book to read after-school each day. They just need a parent's email address to sign up, no credit card required.

Is Epic free for students at home?

Epic Free gives students access to a free home library, allowing students to read on our platform after school (after 4 pm local time). On Epic Free, students get two free hours of reading a week that can be used Mon-Fri or on weekends.

Is Epic free for educators?

Free for Teachers, For Real Epic School is free for educators and students with class code log in access from 7 am to 3 pm when school is physically in session!

What is the cost of Epic?

How much does Epic cost? EPIC: Epic focuses on serving larger organizations such as health systems and hospitals. Epic's pricing starts at $1,200.00 for their self-hosted solutions, and $500,000 for large clinics and hospitals.

Minimum Requirements

Microsoft Windows XP, Windows Vista or Windows 7 running Remote Desktop Client 6.1 or higher

Feature Availability

Below you will find a chart detailing what Remote Desktop features are available depending on whether you are on a UCI-managed (on the domain) workstation, non-UCI-managed (not on the domain) or a Mac computer.

Checking Windows Remote Desktop Client Version

Open Remote Desktop and click on the computer icon in the upper left-hand corner.

Obtaining Updated Client

Navigate to the following URL in your web browser (or click to open it automatically): http://www.microsoft.com/download/en/details.aspx?id=7208 Click on “Download”.

My remote session is slow using the Terminal Server Gateway

Because the remote session is now authenticating and routing through a secure server, is it normal that the connection may be a bit slower than before. This is expected behavior.

I am being asked to type in my credentials twice

The Terminal Server will now require two authentications for remote sessions:

A feature that I previously used during remote desktop is no longer available (such as printing, local drive redirection or the clipboard)

Depending on the workstation you are using to establish a remote connection, you may have limited access to some features. This is due to the upgrade in security and compliance. For a detailed list of the features available under any given circumstance please see Feature Availability .

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