How do I connect to UMD's computer networks from on campus?
The links below outline the procedures to connect to UMD's computer networks from on campus. Contact the IT Service Desk for assistance or search our IT Library for additional how-to information. UMD students, faculty, and staff should use eduroam to connect to UMD's Wi-Fi service with cellphones and laptops.
How do I connect to eduroam at UMD?
Contact the IT Service Desk for assistance or search our IT Library for additional how-to information. UMD students, faculty, and staff should use eduroam to connect to UMD's Wi-Fi service with cellphones and laptops. This wireless setup tool can help you get connected to eduroam.
How do I add a user to my UMD Directory account?
For "User account", click on "Ask when required", then "Add User Account". For "Username", enter your username@umd.edu . For "Password", enter your UMD Directory Password Click "Add".
How do I connect to the University portal?
Type access.umd.edu into the Portal Address field then click Connect. You will be directed to the Central Authentication Service (CAS) page to sign in using your university Directory ID and password.
What does "inactivity" mean on a remote desktop?
Inactivity means that no mouse or keyboard input has been detected in the session for a period of 15 minutes. Disconnecting the session does not immediately log you off of your session on the remote system, close any running applications, or stop any running processes that you may have open.
What to do if you get an error message when connecting to a Mac?
If you receive the following error message when connecting from your Mac you may need to delete your reconfigure your client connection. This will not delete any data you have saved within the Virtual Workspace.
How often does Virtual Workspace get deleted?
If you do not log into the Virtual Workspace service at least once every 150 days (or approximately every 5 months), this temporary storage will be automatically deleted. At that time, any files and settings that are still saved to these temporary locations will be lost.
What is virtual workspace?
Virtual Workspace provides University of Maryland students, staff and faculty with a windows virtual desktop that includes a suite of software applications available for university work. The service allows you to access programs that may not be available on your desktop or laptop computer.
Can I use a web portal instead of a desktop?
It is recommended to use one of the available desktop or mobile client to connect rather than the web portal. The web portal allows you quick access with limited features.
Can I use Remote Desktop on Chromebook?
You can use the Remote Desktop client for Android to work with Windows apps and desktops directly from your Chromebook that supports the Google Play Store. The Android client supports Chromebooks with ChromeOS 53 and later. Learn more about Android applications on Chrome here .
Traveling While Using GlobalProtect
International students and those travelling outside the country who need to force all traffic over the VPN should follow these instructions. This will allow access for services that are blocked by the country, such as Google being blocked by China.
Windows
These instructions will only apply to users on Windows machines at home, Chromebook users must use the Pulse Secure VPN.
Mac OS
Connect to the GlobalProtect VPN using the instructions in the section above, "Installing and Running GlobalProtect VPN."
Can I add shared mailboxes I own to OWA?
Yes! Follow the procedure below to add a shared mailbox to OWA. Note: By default, any email sent from a shared mailbox will be stored in the user's mailbox who sent the email. If your organization requires sent email to be available in the shared mailbox, you'll have to open the mailbox separately and send directly from it.
I need to open a mailbox separately
1.) Open the mailbox by clicking your picture in Office 365 ( Note: You can upload a professional picture in the Office 365 settings). Click "Open another Mailbox"
