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How to contact Epic Care Link?
Please contact the IT Service Center at 1-800-681-2060 to report a problem. Be sure to indicate to the Technician that you are working with EpicCare Link so that the ticket will be sent to the correct team.
What browser do I need to access EpicCare?
To access EpicCare Link you will need a PC or Macintosh computer, a high-speed or DSL internet connection (dial-up not recommended) and current browser edition of Internet Explorer or Mozilla Firefox. EpicCare Link uses industry-standard encryption technology ensuring that only you and our staff have access.
How long does UnityPoint Health have access to patient records?
Other providers with a temporary relationship to the patient, such as consulting and referring physician, will have access to a patient's UnityPoint Health medical record for 90 days following the encounter . Access to UnityPoint Health patient medical records for providers without an established relationship will be granted access via additional functionality.
Does UnityPoint Health have EpicCare?
UnityPoint Health is providing EpicCare Link at no cost to those who refer their patients to UnityPoint Health for care. EpicCare Link is a web-based service that requires no installation on your servers or computers.
Does UnityPoint have an EMR?
Providers who have been identified in the UnityPoint Health’s EMR (Epic) system by the patient as the patient's Primary Care Provider will have access to the medical record for as long as the provider is indicated as such.
