Full Answer
How do I request remote access to UHS applications?
If you have questions, or need assistance with Citrix remote access, please contact the UHS computer hep desk at (210) 358-4059 Fill out a request form for remote access to UHS internal applications.
How do I contact UH hospitals help desk?
Help Desk Contact us by phone, 216-844-3327, 24 hours a day, 365 days a year or by email, Helpdesk-PH2168443327@UHhospitals.org.
How do I get access to URMC VPN?
Access to URMC VPN, systems and applications requires a URMC account and Duo two-factor authentication. To enroll in Duo, you must be connected to the URMC network and follow the instructions for the method you will use to verify yourself. A VPN client application, Cisco AnyConnect, is installed on most URMC computers.
Can I connect to the URMC intranet from a non-URMC computer?
We no longer provide this application for personal computers, smartphones or tablets – please use the clientless VPN service to connect from a non-URMC computer for access to applications like MSS and the URMC Intranet. For assistance with connecting, please call the ISD Help Desk at (585) 275-3200.
Employee Extranet Portal
Use of UHS computer and network facilities requires prior authorization. Unauthorized access is prohibited. Usage may be subject to security testing and monitoring. Abuse is subject to criminal prosecution..
Remote Access to Applications
Fill out a request form for remote access to UHS internal applications. Signature authorization from your supervisor is required. Scan or fax the completed form to UHS Data Security - fax number (210) 358-0340.
