Remote-access Guide

university of colorado hospital remote access

by Zetta Rau Published 3 years ago Updated 2 years ago
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What is the University of Colorado Boulder's remote work policy?

The University of Colorado Boulder campus (CU Boulder) considers remote work to be a viable, flexible work option when the employee and the job are suited to such an arrangement. Remote work may be appropriate for some employees and jobs but not for others.

How do I contact the University of Colorado hospital patient accounts department?

(For billing issues, please contact the University of Colorado Hospital Patient Accounts department at 720.553.1700 .) Patients and/or their representative may submit a concern or complaint, verbally or in writing, to the UCH Patient Representative.

What is remote work at CU Boulder?

Remote work allows employees to work at home, on the road or in a satellite location for all or part of their workweek. The University of Colorado Boulder campus (CU Boulder) considers remote work to be a viable, flexible work option when the employee and the job are suited to such an arrangement.

How do I Park at UCH Denver?

When you arrive, the best place to park is Garage 8 on Quentin Street, or use our free valet service – no tipping required. Top medical professionals, superior medicine and progressive change make UCHealth University of Colorado Hospital in metro Denver (UCH) one of the leading hospitals in the nation.

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Working Off-Campus

Install and register for Duo Security first. The Duo app will turn your mobile phone ( highly recommended ), iPad, tablet or landline into a multi-factor authenticator.

Virtual Private Network (VPN)

In addition to using your university password to access theVPN, a second authentication method will be required through Duo. To get started using the GlobalProtect VPN service you'll need to be sure you have registered first with Duo Security.

Remote Desktop and Applications

You can access university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable VMware Horizon Client or the Horizon web client through your preferred browser. This remote option provides full connectivity to university resources, should you need that access, via a virtual windows desktop.

Is University of Colorado an academic hospital?

The region’s only academic hospital. Academic hospitals tend to be the first in their regions – and often in the nation – to bring new treatments to the bedside. The providers at University of Colorado Hospital are also faculty members at the University of Colorado School of Medicine, one of the premier academic research institutions in the country.

Is Lot 2 of University of Colorado Hospital closed?

As of July 14, Lot 2 at University of Colorado Hospital will be closed for construction. We are building a new parking garage to provide more parking for patients and visitors.

Is UCHealth a non profit?

UCHealth University of Colorado Hospital is a not-for-profit organization that depends on donations from individuals, families, corporations and foundations to ensure its continued excellence in patient care, education for health care professionals and research.

Is smoking allowed at UCHealth?

No other species is allowed on the premises of UCHealth and affiliated offsite locations. Smoke & tobacco free campus. Smoking and tobacco products of any kind are not permitted anywhere inside or on the grounds of University of Colorado Hospital and Anschutz Medical Campus.

Overview

To improve security of the systems OIT manages, we require multi-factor authentication when OIT system administrators and those who have other privileged access are connecting from off-campus to critical systems (including office desktops).

What is Duo?

Duo is the same system used to protect your Direct Deposit, W-2, and W-4 information in MyCUInfo. Multi-factor remote access, however, will have the addition of a mobile app that quickly and easily confirms your identity for secure login. Check out how it works with this video from Duo (link is external) .

How to enroll and use Duo

Download the Duo mobile app from the Apple App Store or Google Play Store.

Troubleshooting

If you're having trouble logging in using Duo, especially if you have recently replaced your mobile device, you can log into the Duo Two Factor Enrollment website to view your settings, re-register the app, or add a new device.

How long does it take for a university to terminate a remote work agreement?

The University reserves the right to terminate the agreement with 15 University working days written notice if the University determines in its sole discretion that the remote work arrangement no longer is in the best interest of the University.

What is remote work?

Remote work allows employees to work at home, on the road or in a satellite location for all or part of their workweek. The University of Colorado Boulder campus (CU Boulder) considers remote work to be a viable, flexible work option when the employee and the job are suited to such an arrangement. Remote work may be appropriate for some employees and jobs but not for others. Remote work is not an entitlement, it is not an organizational benefit, and it does not change the terms and conditions of employment with the University of Colorado (University).

Where do classified employees live in Colorado?

Classified Staff Residency. Under the Colorado State Constitution Art. XII section 13 (6), state classified employees must reside in the state of Colorado except for those who reside at a location that is within 30 miles of the state border.

Is remote work an entitlement?

Remote work may be appropriate for some employees and jobs but not for others. Remote work is not an entitlement, it is not an organizational benefit, and it does not change the terms and conditions of employment with the University of Colorado (University).

Is CU Boulder part time?

Due to business necessity, CU Boulder departments may require certain positions to be remote, either full-time or part-time. While the employee may participate in schedule setting, the supervisor or appointing authority makes the final decision. If at all possible, job postings will contain remote working requirements.

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Crisis Support For UCHealth Staff and Providers

Important Phone Numbers and Links

  • Manage your work information quickly, efficiently, and easily. 1. 1.1. Citrix: If you need to install the Citrix client on your PC, you may use the following links. 1.1.1. MyApps Citrix Portal: As of 3/12/19 the use of MyApps will require Duo security steps when using it externally/remotely to the UCHealth network. See the “Duo security” link below...
See more on uchealth.org

Other Helpful Links

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