Remote-access Guide

university of maryland remote access

by Nicholas Barrows Published 2 years ago Updated 2 years ago
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What is remote access to campus resources?

Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff. As a reminder, you are responsible for the operation and upkeep of your personal computer and home network.

What is the policy for remote access?

All remote access is subject to our Remote Access Policies. Under the direction of the Information Security Office we are requiring Multi Factor Authentication (A.K.A Two-Factor Authentication) for all remote access solutions (Remote Desktop, VPN, Outlook Webaccess , Outlook Phone App and Office 365).

How do I connect to som using remote desktop?

Scroll down and select "Remote Desktops & Apps" to launch the Remote Desktop web client. In the Remote Desktop web client choose "DOM Desktop". Enter you SOM user credentials.

How do I connect to Office 365 remote desktop using duo?

In the Remote Desktop client choose “DOM Desktop”. Enter your password if prompted. Respond to the DUO multifactor authentication prompt. Navigate via web browser to portal.office.com and sign-on with your SOM credentials.

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What is DOM desktop?

This is a generic desktop that provides access to the most commonly used systems/services, including the H and I drives. To use this system please submit an incident ticket including a description of what services you require.

What is SOM VPN?

VPN. The SOM VPN (virtual private network) is used to remotely connect to internal resources from Department of Medicine supported devices. To use this system please submit an incident ticket including a description of what services you require and the host name of the supported device.

What is remote access on campus?

Remote access to a variety of campus resources is available to all faculty, administration, and authorized staff. As a reminder, you are responsible for the operation and upkeep of your personal computer and home network. If remote access solutions are not working on your personal computer, try performing a general cleanup.

CRISP Health Information Exchange

University of Maryland, Upper Chesapeake Health supports the state wide health information exchange known as CRISP. We encourage our community providers to explore and register with the CRISP system to get information on their patients from Upper Chesapeake as well as organizations across the state, Delaware, Virginia and DC.

Access to Upper Chesapeake Information Systems

Upper Chesapeake understands that patients entrust us with the security and privacy of their data. Access to our systems is highly regulated, secured and audited.

Why is telework denied?

A telework request can be denied for reasons including but not limited to: The supervisor determines that position is not suitable for telework. The supervisor does not believe that the employee is fully capable of efficiently and effectively working off-site. The employee has not completed the probation period.

What is remote work?

Remote work is a specific type of telework that is designed for off-site work. Remote workers use their home or other remote work location as their primary work location, and they are rarely in the organization’s workplace. This type of telework is generally less common.

What is telework in UMD?

UMD Telework. Telework is the concept of working from home or another location on a regular or intermittent basis. Although telework is an option for some positions, it is not a right for employees and it is not possible/suitable for all positions.

Can a supervisor suspend a telework agreement?

In addition, a Telework Agreement can be suspended or ended at any time by the supervisor or the employee.

Is telework common in Maryland?

This type of telework is generally less common. Approval of the appropriate Vice President is required prior to entering into an agreement with an employee to work remotely outside of Maryland. Telework is not working at home on occasion or after hours (i.e. to write reports or to catch up on email).

Who is responsible for determining whether telework is suitable for a particular job?

The employee’s supervisor is responsible for determining whether telework is suitable for a particular job and for reviewing telework requests/agreements. Individual departments may establish additional approval routing. The guidelines below provide details about telework at the University.

Can I add shared mailboxes I own to OWA?

Yes! Follow the procedure below to add a shared mailbox to OWA. Note: By default, any email sent from a shared mailbox will be stored in the user's mailbox who sent the email. If your organization requires sent email to be available in the shared mailbox, you'll have to open the mailbox separately and send directly from it.

I need to open a mailbox separately

1.) Open the mailbox by clicking your picture in Office 365 ( Note: You can upload a professional picture in the Office 365 settings). Click "Open another Mailbox"

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