Remote-access Guide

university remote access

by Nathan Upton IV Published 2 years ago Updated 2 years ago
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How do I restrict remote access to campus resources?

Remote network access through an installed desktop client (GlobalProtect) providing an encrypted VPN tunnel. Restricting remote access to campus resources via defined roles based on user logins. Students, Faculty, Staff, and third-party vendors via subnet managers This service requires a valid CSU eID and 2FA through DUO.

How do I request remote access to UHS applications?

If you have questions, or need assistance with Citrix remote access, please contact the UHS computer hep desk at (210) 358-4059 Fill out a request form for remote access to UHS internal applications.

How do I remotely connect to my own computer in campus?

If you have an AD desktop computer on campus, you can use the Remote Desktop Connection (search RDP in Windows) to remotely connect to your own computer in your office. This is not enabled by default.

How can I access OIT from off-campus?

When connecting from off-campus, OIT offers several remote options based on your needs including the university's virtual private network (VPN) and using a remote desktop and applications (often referred to as VDI).

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Can you roam internationally with text messaging?

Note: If you travel internationally or have an international phone number and use the SMS text messaging method, you may incur substantial roaming charges.

Can I use Duo Security on my phone?

Install and register for Duo Security first. The Duo app will turn your mobile phone ( highly recommended ), iPad, tablet or landline into a multi-factor authenticator.

Can you access your university resources?

You can access university resources, including your regular work desktop, shared internal files, and folders by using the full downloadable VMware Horizon Client or the Horizon web client through your preferred browser.

Does VMware Horizon require multifactor authentication?

Please note that you will be prompted for multi-factor authentication through Duo during login to the VMWare Horizon environment. Registration and installation of Duo will need to be completed prior to usage. Guide for using Duo with VMware Horizon.

What is MyDesk in computer labs?

MyDesk provides students, faculty, and staff online access to many of the software tools available in computer labs.

How old is a computer for IT@UC?

IT@UC generally recommends using a computer that is four-years old or newer to ensure a smooth online experience.

What is the Ohio Supercomputer Center?

The Ohio Supercomputer Center (OSC) offers unique capabilities that the scientific community may leverage for the COVID-19 response and recovery. Faculty researchers from UC other Ohio higher education institutions are already engaged in these efforts.

What is the best protocol to protect your password?

It is also extremely important that you choose a secure encryption protocol. Encryption protocols are what protect your password, keys, data, and all other types of information sent over the wireless connection. We strongly recommend using WPA-2 (WiFi Protected Access II) or higher and disabling WPS (WiFi Protected Setup).

Does UC endorse vendors?

Although UC does not promote or endorse any specific vendor, if you need internet access, one of these options may be right for you.

Can you access Globus at no cost?

Every institution engaged in COVID-19 research can access all Globus at no cost.

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