Remote-access Guide

uth remote access

by Stanton Wiegand Published 2 years ago Updated 1 year ago
image

Why UTHealthCONNECT?

We have launched this transformational initiative to empower our patients, caregivers, researchers, health care delivery partners, and business man...

Why did UTHealth choose Epic?

Epic emphasizes care delivery and has been putting its patients at the center of the are experience for more than 40 years. After an extensive revi...

What is the project timeline?

We launched the system in our health care settings in May 2021. Below is a recap of that launch schedule. March 2020 Pre-phase Work Completion Marc...

What can patients expect?

Through an enhanced online portal, MyUTHealth.org, patients are able to easily schedule appointments, see lab results, communicate with their provi...

What can employees expect?

The UTHealthCONNECT initiative connects our faculty and staff through the use of this integrated electronic health record and revenue cycle system...

Looking for UTPConnect?

Visit https://www.utpconnect.com/

What is myUTH portal?

The myUTH portal helps students and faculty connect to their university records and additional resources. Users will need to have active login credentials to access the self-service functions that are a part of the Campus Solutions Student System.

Is ApplyUth offline?

myUTH and ApplyUTH are offline for maintenance every week from 7:00 PM Saturday - 8:00 AM Sunday. During this time you will experience what appears to be broken link. Please plan registration and payment activities accordingly.

What is University Web Services?

University Web Services collaboratively supports electronic communication efforts for the campus by utilizing the integrated marketing initiative to create a common public “face” and consistent “voice” for the institution . Staff serve with efficiency and courtesy to build online resources that are innovative and attractive, yet widely accessible and user-friendly.

What is academic technology?

Academic Technology implements and maintains technology solutions to support education, research, and clinics. These solutions include:

What is the IT department in Harris County?

IT is the central information technology service provider for the campus. The Medical School, School of Public Health and Harris County Psychiatric Center have IT departments which provide specialized IT services for those entities. These IT departments have a ‘dotted line’ reporting responsibility to the Chief Information Officer (CIO) who leads IT. The School of Biomedical Informatics also has its own IT staff for special support unique to a school that teaches information technology in a health sciences setting. The Graduate School of Biomedical Sciences (GSBS) has onsite IT staff and also receives support from Academic Technology.

Who handles research technology needs?

As appropriate, researcher’s technology needs can be handled by Academic Technology or a school’s IT department.

Who is Derek Drawhorn?

Led by Derek Drawhorn, associate vice president, IT Infrastructure.

Step 2: Sign In

Sign into the ServiceNow portal using your UTHealth username (1) and password (2), and clicking on the Log In button (3).

Step 3: Select The Get Help Option

Select the Get Help button near the center of the Service Now portal page.

Step 6: Done

The form will be forward to your Lan Manager, who will in turn notify the proper Citrix systems administrator to add or edit your user account to the Citrix portal so that you can connect to UTHealth Webmail through the Citrix portal.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9