Remote-access Guide

uthscsa remote access

by Tom Kulas MD Published 3 years ago Updated 2 years ago
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Step 1: Download Global Protect VPN Software to Your Computer

Determine the correct operating system of your computer and download the Global Protect VPN software.

Step 2: Enroll in Duo Two-Factor Authentication

1. Enrolling for the DUO Two-Factor Authentication begins with an email from the University Duo system. 1. New students/employees will receive an e...

Step 3: Login in to VPN and Complete Two-Factor Authentication When Prompted

Use the authentication method you registered for to receive the code: 1. For Push notification to your smart phone enter "1", click OK, and then cl...

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When you are off-campus VPN is required to

Access secure University information (Student Administration, Financials, Employee Self-Service, and others)

Step 1: Download Global Protect VPN software to your computer

Per HOP 5.8.8-Information Resource Security Configuration Management, steps must be taken to ensure that devices connected to the network are compliant with University standards.

Step 2: Enroll in DUO Two-Factor Authentication

New students/employees will receive an email from Duo Security when their email account is created. For those who do not have an employee email, a text message can be sent by the Service Desk to enroll.

Citrix Clients

Citrix remote access requires a plug-in on your computer. Click on the appropriate client below to download and install.

Receiver Clients

The Receiver Client is what allows devices like the iPad, iPhone, Blackberry and Android to connect to Citrix. To obtain the Citrix Receiver Client for your device, follow the instructions below.

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