Remote-access Guide

utmck remote access

by Miss Laura Jacobs Sr. Published 2 years ago Updated 1 year ago
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How do I access UTMC clinical systems remotely?

UTMC Clinical Systems Access To access applications remotely (Cerner Powerchart, Pacsweb, CPOE, etc.), click on this link and log in using your network username and password. If this is the first time you have used this link, you will be prompted to download a Citrix plug-in from the Citrix Access Gateway.

How do I get access to URMC VPN?

Access to URMC VPN, systems and applications requires a URMC account and Duo two-factor authentication. To enroll in Duo, you must be connected to the URMC network and follow the instructions for the method you will use to verify yourself. A VPN client application, Cisco AnyConnect, is installed on most URMC computers.

How do I get remote access to UNMC radiology resources?

On the Go: Landing page for all UNMC remote access resources. Radiology-specific resources are detailed below: Intelligent Hub and Duo Setup - Follow these instructions. This software is required for access to all hospital systems. You can install anything you need from the App store with Intelligent Hub after installed.

Can I connect to the URMC intranet from a non-URMC computer?

We no longer provide this application for personal computers, smartphones or tablets – please use the clientless VPN service to connect from a non-URMC computer for access to applications like MSS and the URMC Intranet. For assistance with connecting, please call the ISD Help Desk at (585) 275-3200.

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Phone

Intelligent Hub and Duo Setup - Follow these instructions. This software is required for access to all hospital systems. You can install anything you need from the App store with Intelligent Hub after installed.

Computer

For the optimal McKesson PACS viewing experience on your computer, speak with PACS directly about having McKesson installed as a native application.

Where is FERPA information stored?

For more information related to FERPA and privacy of student information, please go to ferpa.utk.edu.

What is VPN in UT?

Connecting to the Virtual Private Network (VPN) A virtual private network (VPN) is a way to create a secure, encrypted connection between two networks over the Internet. A computer connected to UT’s VPN is considered to be on the UT network, even if that computer is located off-campus or on another ISP’s network.

How to check email when away from campus?

You can check your email when you are away from campus. Check it with a web browser, with the Outlook client, or on your phone or mobile device. If you will be away from your email or checking it less frequently, don’t forget to update your Out of Office message. Sign into Outlook on the Web.

How to use Zoom for conference calls?

Use Zoom for conference calling and online meetings. Connect from your computer or mobile device. Check out the Getting Started Guide for instructions on setting up Zoom. Host your meeting securely by following the Zoom Security Recommendations for all your online meetings.

Is email subject line FERPA protected?

For example, the subject line of an email should not include FERPA-protected information. The email, voicemail message, or online session should not contain highly sensitive FERPA-protected details, such as a student’s social security number.

Is Microsoft 365 available for UT?

Microsoft 365 is available for UT computers and most faculty and staff personal computers. Learn more about downloading Microsoft 365 to your computer. Don’t forget that you can also use the online web apps from UT’s Microsoft 365 (Word, Excel, and PowerPoint) and UT’s Google G-Suite (Docs, Sheets, and Slides).

Should you use email with caution?

You should always use email with the amount of caution appropriate to: the level of sensitivity of the information being disclosed, the likelihood of inadvertent disclosure to someone other than the intended recipient, and. the consequences of inadvertent disclosure to someone other than the intended recipient.

Overview of TMCC's GlobalProtect SSL VPN Portal

TMCC's GlobalProtect SSL Virtual Private Network (VPN) portal gives TMCC employees secure access to the TMCC network. The portal will also give campus users and consultants external access to TMCC servers. The VPN gateway is initially installed through a web browser and accessible from anywhere.

Instructions for Windows 10

To install, click the "GlobalProtect64.msi" install located on the bottom-left corner of the GlobalProtect Portal screen.

Instructions for Windows 7

To install, click the download link that applies to your current operating system.

Instructions for Mac OS X

Note: When using the VPN to allow access, select "OK" if you see a Legacy System Extension window. Please contact Information Technology before upgrading to macOS 10.16 (expected to release in the Fall of 2020) to make certain the VPN has been upgraded for compatibility.

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