Remote-access Guide

va citrix remote access gateway 2019

by Dr. Brayan Ruecker Jr. Published 2 years ago Updated 2 years ago
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How to allow VA Citrix on computer?

  • Mandatory Training for Trainees (residents and academic affiliates only. This is alternate acceptable training for VA Privacy and Information Security Awareness and Rules of Behavior)
  • VHA Privacy & Information Security and Rules of Behavior
  • Privacy & HIPAA

How to connect to a Citrix server through VPN?

  • Users log on by using the Citrix Gateway plug-in or Citrix Workspace app. ...
  • On the logon page, users enter their credentials and are authenticated.
  • After authentication, the user session redirects to StoreFront or Endpoint Management depending on your deployment.

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How to access VA email?

You can sign in to VA.gov with any of these 4 accounts:

  • Login.gov
  • ID.me
  • My HealtheVet
  • DS Logon

How to locate Citrix licensing server?

  • Stop the Citrix licensing service.
  • Copy the server.crt and server.key created earlier in this procedure to c:\Program Files (x86)\Citrix\Licensing\LS\conf.
  • Start the Citrix licensing service.

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How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

What is the Citrix Access Gateway?

The Citrix Access Gateway is a hardened appliance deployed in an organization's DMZ that secures all traffic with standards-based SSL and TLS encryption. It serves as a complete replacement for Secure Gateway servers or traditional IPSec VPN devices.

How do I use my VA PIV card?

If you have a PIV card, insert your PIV card into the reader. If you do not, choose the username and password option, enter your username and password. For browsers other than Internet Explorer an *. ica file will download once you select an option and will show in the bottom-left of your browser.

Can I log into my VA email from home?

You can sign in to VA.gov with any of these 4 accounts: Login.gov. ID.me. My HealtheVet. DS Logon.

Is Citrix Gateway the same as Citrix Workspace?

Citrix Gateway is the best secure remote access solution for Citrix Workspace. It provides a myriad of unique integrations that enhance security and user experience. Moreover, Citrix Gateway consolidates access to any app, from any device, through a single URL.

Is Citrix Access Gateway a VPN?

Citrix Gateway is a full SSL VPN solution that provides users, access to network resources. With both full tunnel VPN as well as options for clientless VPN, users can access applications and data deployed on-premises, or in a cloud environment.

How much does a PIV card cost?

Currently, agencies have the individual responsibility to issue PIV cards to employees and contractors. Often, if an employee or contractor needs access to a different agency, a new card is issued. This increases costs, though, as each PIV card ranges between $200 to $300.

Who gets a PIV card?

A PIV Card Applicant is anyone who is eligible to apply for a VA PIV Card. To be eligible, you must: Be an employee, contractor, affiliate or volunteer who will work with VA for more than six months continuously or more than 180 aggregate days in a given year, and.

What is VA PIV card?

The PIV Card The Personal Identity Verification (PIV) card is an identification card issued by a federal agency that contains a computer chip, which allows it to receive, store, recall, and send information in a secure method.

Why does the VA use CPRS?

So, why is VistA CPRS the preferred choice? In a word, design. The VA built the system with two design goals: improved patient care and rapid adoptability. Physicians at the VA rotate through services and the system has to be adoptable with minimal (2 hours) training; they learn it as they take care of patients.

Does the VA have an online portal?

WASHINGTON — The U.S. Department of Veterans Affairs (VA) announced Dec. 18, that Veterans now have digital access to patient statements through AccessVA using their secure information for DS Logon, ID.me or MyHealtheVet Premium.

Why can't I log into the VA website?

First, try resetting the password for the account you use to sign in to VA.gov: Reset your password on the My HealtheVet website. Reset your password on the DS Logon website. Reset your password on the Login.gov website.

What is the difference between Citrix Access Gateway and NetScaler?

The NetScaler ADC and Gateway Citrix NetScaler refers to their Application Delivery Controller, or ADC, line of products, while the NetScaler Gateway, formerly known as the Citrix Access Gateway, or CAG, is primarily used for secure remote access to XenDesktop and/or XenApp environments.

How do I download Citrix Gateway?

Install the Citrix Secure Access agent for WindowsIn a web browser, type the web address of Citrix Gateway.Type the user name and password and then click Logon.Select Network Access and then click Download.Follow the instructions to install the plug-in.

What is NetScaler Gateway used for?

NetScaler Unified Gateway offers secure remote access of virtual desktops and a variety applications from a single point of entry and with single sign-on (SSO). The NetScaler Management and Analytics System is a platform designed for the organization and automation of policy management across devices and applications.

How do I access my Citrix remote desktop?

Connect to Citrix Remote Desktop (subsequent connections) 1 From the firm's web site https://www.squirepattonboggs.com click the Login link. 2 Click the link for the Remote Desktop session you require. 3 Enter your Username (email address) and Password, then click Sign In.

Using Your PIV Card

Before you get started, make sure your Windows machine has all patches and hotfixes applied.

Things to be aware of

Chrome and Edge may attempt to open the last site you went to based on the browser settings. To prevent this issue, please change this setting to open a New Tab page (preferred) or a specific page when you open a new browser window.

Who should use the 1VA-General Desktop?

The 1VA-General Desktop is for users who need access to general applications, such as:

Have the names of the Specialty Desktops changed?

Yes. The names of desktops for specialty applications have changed to include “Specialty,” e.g., the new name for the “V18-Desktop” is now “V18-Specialty Desktop.”

Who should use the Specialty Desktops?

Only users that need specialty applications from within the desktops (clinical, biomed, and business) should use the specialty desktops. Specialty applications include:

Can users of the 1VA-General Desktop access network resources, such as network drives and SharePoint sites?

Yes. However, users requiring access to network drives, SharePoint sites, and other network resources may need to configure their 1VA-General Desktop. For additional information see the Citrix YourIT Knowledge Article “How do I map a network drive in Citrix” ( KB0013648 only available while on VA's internal network).

Is OneDrive available to 1VA-General Desktop users?

Yes, OneDrive is available to users of 1VA-General Desktop. However, OneDrive is NOT available from File Explorer as it is on normal physical desktops but can be accessed via the web. Users can open files using the URL https://dvagov-my.sharepoint.com/ ( only available while on VA's internal network).

Are users of the 1VA-General Desktop able to connect to physical machines in their offices?

Yes, users of the 1VA-General Desktop may connect to physical machines in their offices. However, they should NOT use remote desktop protocol (RDP) to connect to physical machines in the office.

Can users of the 1VA-General Desktop share their computer audio and camera over Skype?

No. Users of the 1VA-General Desktop cannot share their computer audio and camera over Skype. Users will need to dial in to Skype meetings or have the meeting dial out to them.

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