Remote-access Guide

va remote access website

by Asa Yundt Published 2 years ago Updated 2 years ago
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– https://raportal.vpn.va.gov(has all the VA help info, software and certificate downloads for PCs and Macs) – http://militarycac.com(has practical tips for setting up a PIV card reader, reviews of readers, etc.) • The best remote access site for VA is https://citrixaccess.va.gov *CAG = Citrix Access Gateway

Full Answer

What is Vava remote access information?

VA Remote Access Information. A resource for employees to connect remotely using Cisco AnyConnect VPN (also referred to as RESCUE) or the Citrix Access Gateway (CAG). If you are experiencing problems connecting, please contact the Enterprise Service Desk at 855-673-4357 (TTY: 1-844-224-6186).

How do I request remote access to a VA facility?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen)Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request”From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

What is a remote access account?

Remote Access A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

How do I request remote access to the self-service portal?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

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How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

Is Va Citrix down?

Va.gov is UP and reachable by us.

How do I use my VA PIV card?

If you have a PIV card, insert your PIV card into the reader. If you do not, choose the username and password option, enter your username and password. For browsers other than Internet Explorer an *. ica file will download once you select an option and will show in the bottom-left of your browser.

Can I log into my VA email from home?

You can sign in to VA.gov with any of these 4 accounts: Login.gov. ID.me. My HealtheVet. DS Logon.

Why can't I log into the VA website?

First, try resetting the password for the account you use to sign in to VA.gov: Reset your password on the My HealtheVet website. Reset your password on the DS Logon website. Reset your password on the Login.gov website.

Why can't I access my HealtheVet?

If you are unable to view your medical data on My HealtheVet, please contact your local VA medical center Release of Information office to obtain copies, to which you are entitled. Please call ahead to confirm any upcoming VA appointments. Your local VA pharmacy can answer questions about your prescription refills.

How much does a PIV card cost?

Currently, agencies have the individual responsibility to issue PIV cards to employees and contractors. Often, if an employee or contractor needs access to a different agency, a new card is issued. This increases costs, though, as each PIV card ranges between $200 to $300.

Who gets a PIV card?

A PIV Card Applicant is anyone who is eligible to apply for a VA PIV Card. To be eligible, you must: Be an employee, contractor, affiliate or volunteer who will work with VA for more than six months continuously or more than 180 aggregate days in a given year, and.

What is a PIV exemption?

Personal Identification Verification (PIV) Exemptions Process. Scenarios for Temporary Exemption: New User without PIV Issuance. 1. If a new user has been issued a VA network account, but not a PIV credential, the user may contact Enterprise Service Desk (ESD) at (855) 673-4357 to request a temporary exemption.

What sites use DS Logon?

Premium DS Logon is a secure identity credential that Veterans and service members can use to sign in to several websites, like VA.gov, My HealtheVet, and eBenefits, with one username and password. This is called single sign-on.

Is there an app for VA?

What is the VA app store? Many veterans don't know that an app store just for veterans exists. But this app store features apps for iPhone and Android devices that veterans can use for appointment scheduling, gathering information and resources, and even connect with medical professionals and pharmacists.

Is there an issue with Citrix today?

Citrix.com is UP and reachable by us.

Why is my Citrix workspace not working?

The most common cause why Citrix Workspace (formerly Citrix Receiver) is not working is actually the Internet connection you're using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn't able to work properly.

What's wrong with Citrix?

The main problem with Citrix is its overly complex architecture and licensing structure. A typical Citrix infrastructure has too many components and interdependencies.

Has Citrix been hacked?

Hackers breached the agency's Citrix servers Tracked as CVE-2019-19781, this vulnerability allows attackers to bypass authentication on Citrix ADC devices and execute malicious code.

Using Your PIV Card

Before you get started, make sure your Windows machine has all patches and hotfixes applied.

Things to be aware of

Chrome and Edge may attempt to open the last site you went to based on the browser settings. To prevent this issue, please change this setting to open a New Tab page (preferred) or a specific page when you open a new browser window.

Remote Access

A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

LibLynx

Here is a list of libraries that have LibLynx now. If your facility is on this list go to the LibLynx page for information and instructions.

What is webvram VA?

WebVRAM is a web-based, cloud-hosted application utilizing VA Enterprise Architecture and Design principles which facilitates user access to multiple remote VistA systems and related applications such as Computerized Patient Record System (CPRS) and the Fee Basis Claim System (FBCS), without requiring the user to establish login authentication and credentials at each VistA where Veteran data is to be viewed. The need for multiple VistA sessions, with separate user profile login to each VistA instance, is eliminated.

What is WebVRAM application?

The application provides a mechanism to access multiple VistA systems where the user may or may not have existing credentials. All WebVRAM users have the same privileges regarding access to the software. The only restrictions that apply to the use of the application are based on the VistA applications, menus, and security keys the user is authorized to use in the performance of their job. The same VistA applications the user is authorized to access on their local workstation will be available for use at each remote VistA system after WebVRAM provides access to the system.

What is WebVRAM user guide?

The purpose of the WebVRAM User Guide is to familiarize users with the key features and navigational elements of the application. Additionally, this guide provides technical information to system administrators, IT support staff, and other authorized users. It will be updated as needed in subsequent releases.

Is WebVRAM the same as CPRS?

The WebVRAM application was not designed to be used at the same time as the CPRS Desktop Launcher to access CPRS patient data at remote sites. The CPRS Desktop Launcher is a separate application from WebVRAM, and it provides access to CPRS at remote sites using different pathways and connection features.

Is VA software copyright protected?

Pursuant to Title 17 Section 105 of the United States Code, this software is not subject to copyright protection and is in the public domain. VA assumes no responsibility whatsoever for its use by other parties, and makes no guarantees, expressed or implied, about its quality, reliability, or any other characteristic. We would appreciate acknowledgement if the software is used. This software can be redistributed and/or modified freely if any derivative works bear some notice that they are derived from it, and any modified versions bear some notice that they have been modified.

Does WebVRAM work with Cerner EHR?

As VistA sites convert from VistA CPRS to the Cerner Electronic Health Record (EHR), WebVRAM will provide a mechanism for users to connect to the Cerner EHR at those sites, while continuing to give users the ability to connect to remote VistA systems they are authorized to access.

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