Remote-access Guide

vcu cerner remote access

by Connor Paucek Published 2 years ago Updated 2 years ago
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How do I access internal VCU resources?

VCU Health VPN (for VCU Health resources) If you have a laptop managed by SOMTech, you can connect to RamsVPN to a= ccess the SOM Shares through the normal mapped drives. Once connected to Ra= msVPN, you can access internal VCU resources. If you need access to VCU Hea= lth resources, you should connect to the VCU Health VPN or Connect).

What is VCU Health in Citrix?

VCU = Health manages a Citrix Virtual Desktop Infrastructure (VDI) that is access= ible to anyone with a VCU Health Windows account. If you have a vcuhealth.o= rg email account, you have a VCU Health Windows account. You may already kn= ow this if you log into VCU Health resources.

What is EpicCare link for VCU Health?

Your easy, secure connection to VCU Health patient records, secure messaging and more. EpicCare Link provides a transparent flow of information between VCU Health and community providers and covers all our services and locations.

What is VCU Health VPN and how does it work?

VCU Health VPN is a VPN tunnel that treats = the computer you are using as if it were plugged into a wired VCU Health ne= twork (with some restrictions based on affiliation). A special request must= be made to get this access.

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How do I connect to VCU VPN?

When you are ready to connect to the VCU VPN (just before logging in to Koti), launch the Cisco AnyConnect program. In this screen, type the address ramsvpn.vcu.edu/duo in the text box, as shown above. (If you have previously connected to the VPN with Cisco, this address may already be displayed in the text box.)

What EHR does VCU use?

EpicRICHMOND, Va. (Dec. 1, 2021) — Beginning Saturday, Dec. 4, 2021, VCU Health will go live with Epic, a modern electronic health record (EHR) widely used by academic health systems, hospitals and large medical practices nationwide.

Does VCU have a patient portal?

VCU Health Patient Portal Now Powered by MyChart With expanded digital capabilities by MyChart, our powerful patient portal tool will track your personal health information, more efficiently than ever.

How do I get my w2 from VCU?

Once you are logged into myVCU, click on eServices/VCU Self Service (on the right) to access the Banner database. Click on the “employee” tab and “tax forms” for your W-2 and other tax forms.

How do I get my medical records from VCU?

The VCU Health Department of Health Information Management can provide you with copies of your medical records related to care at a specific facility. To request a copy of your medical record(s), please contact our Health Information Management Department at (804) 828-4423.

How do I log into my VCU email?

Android devices:Go to your device's Settings, then select “Accounts” or “Users & accounts.” ... Select “Add account” then select “Google”In the "Email or Phone" field, enter your email address (eID@vcu.edu).Select Next.Enter your VCU eID and Password. ... Select Agree on the Terms of Service page.More items...•

Is VCU Health a nonprofit?

Welcome to VCU Health Community Memorial Hospital (VCU Health CMH) a community owned nonprofit hospital that is dedicated to being the leader in health services for the south-central region of Virginia and portions of northern North Carolina.

How many employees does VCU Health have?

About us. We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors.

Is Vcuhs MCV Hospital a state or local government?

A. The Virginia Commonwealth University Health System Authority is established as a public body corporate, public instrumentality, and political subdivision of the Commonwealth with such public and corporate powers as are set forth in this chapter.

How do I get my 1098 T form from VCU?

1098-T forms. In January, the Student Accounting department will issue 1098-T tuition statements to eligible students. Students can also access a copy of this form through the “tax notification” option under “student accounts” in eServices.

Are VCU employees state employees?

University and Academic Professionals are state employees earning state service.

Does VCU offer health insurance to students?

VCU Student Health does not accept health insurance. Visits are covered by a Student Health fee charged to students each semester. Students are responsible for medical costs not covered by the Student Health fee.

Your easy, secure connection to VCU Health patient records, secure messaging and more

EpicCare Link provides a transparent flow of information between VCU Health and community providers and covers all our services and locations. Login via your computer’s web browser to access the following information from your patients’ care with us:

Does your practice use Epic as its electronic health record?

If so, you do not need to register for EpicCare Link – you’ll have access to the same information via EpicCare Everywhere.

Have questions? Need an account?

Email EpicCareLinkTeam@vcuhealth.org for more information or technical assistance.

Current Employees

If you are a current employee with VCU Health System. You will be able to access a variety of information:

Former Employees

If you need to access your information by logging into Workday, please use the link below to access your former W-2s, employment information and more.

Overview

The App2Go system consists of high cost statistical and mathematical applications that are installed and managed on a Citrix XenApp server. When you run an application from App2Go, the application appears to be running on your local computer. You can open and save files on your computer and print on your local printer.

Why Use the App2Go System?

It saves you money. You don't need to purchase a license because it is licensed on the server.

Restrictions

The software available on the App2Go system may only be used by current VCU faculty, staff and students for VCU work only. The App2Go system is licensed to support 250 concurrent users, limiting the use to 250 people on the App2Go system at one time. Due to this limitation, the App2Go system is NOT intended for instructional use.

Server Specification

The App2Go system is a server farm consisting of 4 servers, each with quad-core 3.00 GHz processors and 16GB ram.

Virtual Desktop

A centrally managed Virtual Desktop Infrastructure (VDI) with distributed authority to schools and departments for creation, management, and deployment of virtual desktop will be implemented using Citrix XenDesktop.

Additional Information & Support

If you have questions or need additional information on the App2Go Server, please contact the IT Support Center at 828-2227 or itsc@vcu.edu.

Overview

The App2Go system performs optimally when the Citrix Receiver is installed and configured on your local computer. This page outlines some common troubleshooting steps to take if applications are not loading correctly.

Update Citrix Receiver

For the best compatibility and latest features, ensure that the newest version of the Citrix Receiver client application is installed. To update to the latest version, visit CitrixReceiver, and select Download Receiver. Once the receiver application is downloaded, open it, and follow the prompts to complete the installation.

Reset Receiver

If the Citrix upgrade fails to resolve the issue, follow the steps below to reset the receiver preferences.

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