Remote-access Guide

vcu health intranet remote access

by Alysha Rowe PhD Published 2 years ago Updated 2 years ago
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How do I access my previous employment information with VCU Health System?

If you are a current employee with VCU Health System. You will be able to access a variety of information: If you need to access your information by logging into Workday, please use the link below to access your former W-2s, employment information and more.

What is EpicCare link for VCU Health?

Your easy, secure connection to VCU Health patient records, secure messaging and more. EpicCare Link provides a transparent flow of information between VCU Health and community providers and covers all our services and locations.

How can I contact VCU Health Sciences?

VCU Health Sciences: Education ic_close Created with Sketch. How can we help you today? General Information 1-800-762-6161 Icon 24px Created with Sketch. Request an Appointment Icon 24px Copy Created with Sketch. VCU Health MyChart location Created with Sketch. Find a Location Find a Provider Shape Created with Sketch.

Why does VCU use duo for remote work?

Technology Services provides a suite of software that enables remote work and collaboration while employees are working off-campus. VCU uses two-factor authentication via Duo to provide an extra layer of security. Duo is required to access these resources.

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Your easy, secure connection to VCU Health patient records, secure messaging and more

EpicCare Link provides a transparent flow of information between VCU Health and community providers and covers all our services and locations. Login via your computer’s web browser to access the following information from your patients’ care with us:

Does your practice use Epic as its electronic health record?

If so, you do not need to register for EpicCare Link – you’ll have access to the same information via EpicCare Everywhere.

Have questions? Need an account?

Email EpicCareLinkTeam@vcuhealth.org for more information or technical assistance.

What information systems does VCU use?

Employees are expected to use university-provided information systems (such as email systems, computers, VCU provided file share, Google Drive, etc.) to collect, store, process, and otherwise handle university information. For guidance on how to securely store and handle university information, please visit the VCU Data Management System.

What is VPN for VCU?

Utilizing the VPN allows a user to appear as if they are logging in from within VCU's network.

How long does a VPN session last in Cherwell?

Currently VPN sessions will time out after 48 hours, at which point you will need to reinstate the connection. If you are accessing tools such as Zoom, Kaltura, Google G Suite (Gmail, Docs, Drive, etc.), submitting or managing tickets in Cherwell, a VPN connection is not required.

How to minimize risks related to information security?

To minimize risks related to information security, employees working remotely should take all precautions to ensure that they are accessing and managing university information in a secured manner, from a secured location, and using secured equipment. Employees conducting work at alternate work locations are expected to comply with all information ...

Can a university computer be used for work?

University-issued and encrypted computers should be used for work-related purposes. While limited personal use may be permitted, these computers should not be used by anyone other than the employee who is assigned the computer.

Does a university require encryption?

All remote access involving data stored on the university network requires encryption. The university will provide an encryption mechanism, such as a VPN, that is appropriate for the level of access and the data involved.

Can sensitive data be included in email?

Sensitive data should not be included in electronic messages, such as email unless there is some form of encryption being used. To ensure an encrypted transmission of messages in email, an employee can add the word “secure” (without quotes) to the subject line of the email message sent from your VCU issued Google email (Gmail) account.

For Windows

Click this link to download the configuration instructions for Windows: Instructions Click this link to download the installation file for Windows: Install file

For MAC

Click this link to download the configuration instructions for MAC: Instructions Click this link to download the installation file for MAC: Install file

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