Remote-access Guide

veterans affairs remote access

by Raphael Treutel Published 2 years ago Updated 1 year ago
image

Can someone help me with remote access?

Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are. Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results.

How to configure a remote access server?

Configure Routing and Remote Access. Open Server Manager and click Tools on the top toolbar. From the drop-down list, select Remote Access Management. In the open Routing and Remote Access window, right click on your server name just below Server status, then select Configure and Enable Routing and Remote Access from the drop-down menu.

How to remote access a PC from anywhere?

To set up it:

  • Go to Menu > System Preferences > Sharing
  • Select Remote Management - it should appear as a checkbox.
  • Now you can select who has remote desktop access. Either select, All Users, which means any other device on your network, or Mac you own, can access and connect, or ...

Does Someone have remote access to my computer?

You can detect remote access on your computer by identifying the software programs currently in use and recognizing any abnormalities. If you have ever wondered "Is someone else controlling my computer," you are not alone.

image

How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

Is Va Citrix down?

Va.gov is UP and reachable by us.

How do I use my VA PIV card?

If you have a PIV card, insert your PIV card into the reader. If you do not, choose the username and password option, enter your username and password. For browsers other than Internet Explorer an *. ica file will download once you select an option and will show in the bottom-left of your browser.

Can I log into my VA email from home?

You can sign in to VA.gov with any of these 4 accounts: Login.gov. ID.me. My HealtheVet. DS Logon.

Is VA Ebenefits Still Down?

Check all ebenefits.va.gov outages. Ebenefits.va.gov is UP and reachable by us.

Is Citrix Receiver free?

Citrix Workspace app is the easy-to-install client software that provides seamless, secure access to everything you need to get work done. With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs.

Can everyone get a PIV card?

A PIV Card Applicant is anyone who is eligible to apply for a VA PIV Card.

How much does a PIV card cost?

Currently, agencies have the individual responsibility to issue PIV cards to employees and contractors. Often, if an employee or contractor needs access to a different agency, a new card is issued. This increases costs, though, as each PIV card ranges between $200 to $300.

What is VA PIV card?

The PIV Card The Personal Identity Verification (PIV) card is an identification card issued by a federal agency that contains a computer chip, which allows it to receive, store, recall, and send information in a secure method.

Why can't I log into eBenefits?

First, try resetting the password for the account you use to sign in to VA.gov: Reset your password on the My HealtheVet website. Reset your password on the DS Logon website. Reset your password on the Login.gov website.

How do I log into eBenefits?

You can try to login by selecting “Login” from the eBenefits website. https://www.ebenefits.va.gov. If you have forgotten your login information you can click “Forgotten Username/Password”.

What is a DS Logon?

Premium DS Logon is a secure identity credential that Veterans and service members can use to sign in to several websites, like VA.gov, My HealtheVet, and eBenefits, with one username and password. This is called single sign-on.

What's wrong with Citrix?

The main problem with Citrix is its overly complex architecture and licensing structure. A typical Citrix infrastructure has too many components and interdependencies.

Why is my Citrix workspace not working?

The most common cause why Citrix Workspace (formerly Citrix Receiver) is not working is actually the Internet connection you're using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn't able to work properly.

Why can't Citrix connect to server?

Ensure that the latest version of Workspace is installed. Ensure that the Secure Ticket Authority (STA) on the Storefront and Citrix Gateway match and also ensure that the sequence of STA matches. Ensure that there is no certificate trust issues. Ensure that the certificate chain is complete.

Has Citrix been hacked?

Hackers breached the agency's Citrix servers Tracked as CVE-2019-19781, this vulnerability allows attackers to bypass authentication on Citrix ADC devices and execute malicious code.

Remote Access

A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

LibLynx

Here is a list of libraries that have LibLynx now. If your facility is on this list go to the LibLynx page for information and instructions.

Download the Client

Download the 64-bit Windows Desktop client (MSRDC) application installer (this is intended Windows 10).

Install the Client Application

When the Remote Desktop Setup welcome screen opens, click Next to continue.

Subsequent Connections

Open the “Remote Desktop” application and select the VA Host pool icon you want to reconnect to. ( The MAIN VA AVD icon should appear for all users)

Screen Lock Reconnection

Once the system changes to prompting for PIN, Enter your VA PIV Pin into the sign on screen

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9