Remote-access Guide

vha remote access

by Sarina Treutel Published 2 years ago Updated 1 year ago
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What remote access options does Vava support?

VA supports remote access with two different applications 1. Citrix Access Gateway (CAG) and 2. CISCO RESCUE VPN Client. The Citrix Access Gateway is designed for users that do not have VA Government Furnished Equipment (GFE) – CAG is a good option to allow users access to general applications such as email and chat.

How do I request remote access to a VA facility?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen)Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request”From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

What is VHA Health Informatics online classroom?

Health Informatics Online Classroom Welcome to the VHA Health Informatics Online Classroom This site is a learning platform for online courses that provides an interactive environment that busy adult learners can access at times convenient to them. It is intended to foster professional networking and collaborative learning.

How to request remote access VA?

How to disable automatic server selection in VPN?

What is CAG 2FA?

Is VA responsible for non-VA websites?

Is PIV card reader site specific?

See more

About this website

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How do I access my VA remote?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network). Please note the Self-Service Portal is only accessible from within the VA network, it is not externally accessible.

Is Va Citrix down?

Va.gov is UP and reachable by us.

Can I log into my VA email from home?

You can sign in to VA.gov with any of these 4 accounts: Login.gov. ID.me. My HealtheVet. DS Logon.

How do I access my Citrix Access Gateway?

In a web browser, type the web address of Citrix Gateway. Type the user name and password and then click Logon. Select Network Access and then click Download. Follow the instructions to install the plug-in.

Is VA Ebenefits Still Down?

Check all ebenefits.va.gov outages. Ebenefits.va.gov is UP and reachable by us.

What is wrong with Citrix?

The main problem with Citrix is its overly complex architecture and licensing structure. A typical Citrix infrastructure has too many components and interdependencies.

Does the VA have an online portal?

WASHINGTON — The U.S. Department of Veterans Affairs (VA) announced Dec. 18, that Veterans now have digital access to patient statements through AccessVA using their secure information for DS Logon, ID.me or MyHealtheVet Premium.

Why can't I log into eBenefits?

First, try resetting the password for the account you use to sign in to VA.gov: Reset your password on the My HealtheVet website. Reset your password on the DS Logon website. Reset your password on the Login.gov website.

How do I log into eBenefits?

You can try to login by selecting “Login” from the eBenefits website. https://www.ebenefits.va.gov. If you have forgotten your login information you can click “Forgotten Username/Password”.

How do I access Citrix remotely?

On the Windows Start screen or Apps screen, locate and click the Citrix StoreFront tile. Select the Stores node in the right pane of the Citrix StoreFront management console and, in the results pane, select a store. In the Actions pane, click Configure Remote Access Settings.

How do I access Citrix from home?

InstructionsVisit www.citrix.com/partnercentral.Select the Request Account button.Enter information in the required fields and search. ... If the system finds your company, it will display in a box at the bottom of the page.Click the radial button next to the company name and the Continue button.More items...

Is Citrix Gateway and Citrix Receiver same?

They are both the same The plugin was for older Citrix Server, citrix receiver and Desktop app are the latest version for this.

Why is my Citrix workspace not working?

The most common cause why Citrix Workspace (formerly Citrix Receiver) is not working is actually the Internet connection you're using. When you have a slow, or unreliable Internet connection, Citrix Workspace isn't able to work properly.

Why can't Citrix connect to server?

Ensure that the latest version of Workspace is installed. Ensure that the Secure Ticket Authority (STA) on the Storefront and Citrix Gateway match and also ensure that the sequence of STA matches. Ensure that there is no certificate trust issues. Ensure that the certificate chain is complete.

Has Citrix been hacked?

Hackers breached the agency's Citrix servers Tracked as CVE-2019-19781, this vulnerability allows attackers to bypass authentication on Citrix ADC devices and execute malicious code.

How do I resolve problems with Citrix?

Troubleshoot user issuesCheck for details about the user's logon, connection, and applications.Shadow the user's machine.Record the ICA session.Troubleshoot the issue with the recommended actions in the following table, and, if needed, escalate the issue to the appropriate administrator.

Citrix Gateway

rdx.page_auto_refresh_off. Logoff is successful.

Download Citrix Gateway - Citrix

Downloads Citrix Gateway product software, firmware, components, plug-ins, hotfixes, virtual appliances, betas, tech previews, evaluations and trial software

Citrix Access Gateway Install and Use

Citrix Access Gateway Install and Use (For Windows Operating System using Internet Explorer V 7 or above) Internet Explorer Go to the following address: https://citrixaccess.va.gov

Login Page | Veterans Affairs

The .gov means it’s official. Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

Download Citrix Receiver - Citrix

Download Citrix Receiver product software, SDKs, sources, betas and tech previews. End users looking for any type of client software should start here.

Remote Access

A remote access account with either Athens or LibLynx allows you to access library resources with a single username and password while at home or on travel without VPN. We are transitioning from Athens to LibLynx, so Athens will eventually go away.

LibLynx

Here is a list of libraries that have LibLynx now. If your facility is on this list go to the LibLynx page for information and instructions.

How to request remote access to VA?

Go to the VA home page (open Internet Explorer on a VA computer-this should be the home screen) Look at the links under the “Top Facility Resources” column on the webpage and click on “Remote Access Request” From there, click on “Self Service Portal” at the top of the page to “Request Access” for Remote Access.

What is the best URL for VHA21?

Requires one of two options: 1.Use of PIV card instead of your vha21vhasfcxxxxxxdomain name and password, or; 2.Use of a “One Time Password” (a six-digit number generated by the MobilePASSApp) in addition to your vha21vhasfcxxxxxx credentials 3.Best URL is citrixaccess.va.gov; other options are vacagwest.vpn.va.gov, vacageast.vpn.va.gov, vacagnorth.vpn.va.gov, vacagsouth.vpn.va.gov 4.Your Mac/PC/tablet must have Citrix Receiver installed (www.citrix.com) For Mac, Safari is the best browser

Does MobilePassapp generate activation codes?

The phone’s MobilePASSapp will now generate an Activation Code.

How to reconnect to VA pool?

Open the “Remote Desktop” application and select the VA Host pool icon you want to reconnect to. ( The MAIN VA AVD icon should appear for all users)

Can VA staff use virtual desktop?

VA staff that make use of a virtual desktop can now connect directly, without the need to first access CAG or VPN. This is initially only available for Windows-based, VA-issued GFE and personally owned Windows 10 devices.

How to request remote access VA?

You may request remote access by visiting the Remote Access Self Service Portal ( only available while on VA's internal network).

How to disable automatic server selection in VPN?

In the VPN tab of the setting screen, uncheck Enable automatic server selection. Close the settings.

What is CAG 2FA?

CAG requires 2 Factor Authentication (2FA) by default for all users. The methods supported include PIV, CAC, and MobilePASS.

Is VA responsible for non-VA websites?

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

Is PIV card reader site specific?

Today, the distribution of PIV card readers is site-specific. We are discussing the possibility of alternative distribution methods. If distribution processes or procedures change, we will provide updated instructions.

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