Remote-access Guide

viavi remote access

by Mr. Dashawn Morar Published 2 years ago Updated 2 years ago
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How to use SAA?

With Smart Access Anywhere (SAA) users can: 1 Maximize experts’ time to remotely coach less experienced personnel in the field 2 Remotely control instruments minimizing time spent inside customer premises 3 Access remote instruments without driving out to their location

Can you remotely control an instrument?

Using a laptop, tablet or smartphone, an instrument can be remotely controlled in order to verify correct instrument/test configuration and to launch, view and analyze results in real-time. Remote support can be made as soon as an instrument is connected to an IP network or the Internet, which can be via Ethernet, WiFi or mobile hotspot.

HFC Instruments

Instruments covering all workgroups from contractors/installers through advanced business service techs including fiber and ethernet testing.

Fiber Instruments

Fast, cost effective and innovative solutions for fiber test and certification for long-haul, metro, FTTx/PON, telco access, and enterprise/data center networks.

HFC Monitoring Solutions

Comprehensive HFC Monitoring, Maintenance, and Workflow solutions working together and with VIAVI instruments to help MSO’s efficiently resolve problems that matter most.

Test Process Automation

The ever-growing ecosystem of connected applications and business- and mission-critical objectives has accelerated the rate of change for telecommunications technology.

Leakage Solutions

Time-saving VIAVI home coaxial network solutions help techs find issues while on installation or service calls to avoid repeat visits.

Monitor Network Performance to Gain Valuable Insight

Wondering how to monitor baseline network performance? Too many fingers pointed at the network team and not enough time to read and get ahead of complaints? Logs? Reports? Response time? The greatest challenge with network performance troubleshooting is often knowing where to begin searching for the actual source of the performance issue.

Maintain Peak Performance of all IT Services

Observer provides comprehensive status visibility and insight into critical IT resources, whether in the data center core, network edge, or cloud.

What is Network Performance Monitoring (NPM) and Management?

Also referred to as network performance management, NPM is defined as the practice of measuring, analyzing, and optimizing the quality of service over a network, from the user’s perspective. Effective network performance monitors characterize and report on relevant metrics tied to IT services and supporting resources.

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