Remote-access Guide

wake forest remote access

by Mr. Michel Mann Published 2 years ago Updated 2 years ago
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How do I access links to Atrium Health Wake Forest Baptist?

The links on this page are intended for use by employees of Atrium Health Wake Forest Baptist. To access links marked "Internal," you must log in using your Medical Center ID and password.

How do I contact WakeMed for assistance with remote access?

If you want personal assistance with Remote Access installation, please contact WakeMed Physician Development at 350-8004 or the Information Services Help Desk at 350-8700.

How does always on VPN work with WakeMed?

Always On VPN automatically connects WakeMed laptops to our network, giving you full access to all our applications as if at a physical WakeMed location. If you have a Windows laptop that was issued by WakeMed, you most likely already have this available.

How do I get help with remote access installation?

Each staff member who needs access should fill out a Remote Access User Agreement. If you want personal assistance with Remote Access installation, please contact WakeMed Physician Development at 350-8004 or the Information Services Help Desk at 350-8700.

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WFU VPN

Securely and conveniently access campus resources when away from campus by connecting through our Virtual Private Network (VPN).

Downloads

Select a guide below to access download links and instructions. You will be prompted to Sign in with Google if you are not already logged in.

How to contact WakeMed Physician Development?

If you want personal assistance with Remote Access installation, please contact WakeMed Physician Development at 350-8004 or the Information Services Help Desk at 350-8700.

How to access WakeMed email?

If you need to access your e-mail, calendar or contacts, the quickest way to do so from any device is to use Web Mail. Simply go to https://outlook.office.com and enter your WakeMed credentials. Once the two-Factor authentic ation is completed you will have full access to your emails. Launch Web Mail.

How long does it take to enroll in Duo Security?

Enrolling in Duo Security is easy, will take approximately two minutes and must be completed while you are logged into the WakeMed network in a WakeMed facility . If you never visit a WakeMed facility, please contact the Information Services Help Desk by calling 919-350-8700.

Does WakeMed require Duo Security?

All employees who remotely access WakeMed email or the WakeMed network using Citrix or VPN are required to enroll in Duo Security. This two-factor authentication process enhances the security of your account and our network by using a secondary device to verify your identity, preventing unauthorized access to the WakeMed network even if a hacker knows your login and password.

Does WakeMed have a dedicated PC?

This the best option for people who have their own dedicated PC at WakeMed. This will give you the same desktop you are used to every day, with all the applications, and at similar speeds.

What is VPN software?

Virtual Private Network software, commonly referred to as VPN, protects users on unsecure networks by encrypting data communicated over the Internet.

Do you need a VPN for WFU?

VPN is also required to access certain resources off-campus, such as Banner, on-premise servers, WFU WordPress, various ZSR Library resources, and when accessing confidential data (PCI, GLBA, etc).

Do I need a VPN for Google Workspace?

VPN. Connecting to VPN is not needed when accessing cloud services like email, Google Workspace, Webex, Workday, Canvas, and academic software.

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