Remote-access Guide

wd my cloud cannot establish remote access connection

by Cooper Zulauf II Published 2 years ago Updated 2 years ago
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When accessing the UI WD device via URL IP of WD device. Then navigating to the Cloud Access icon>user. I can see there is a connection error message: Failed Cannot establish remote access connection. Make sure you are connected to the Internet.

Full Answer

How to soft reset WD my Cloud?

How do I get activation code for WD My Cloud?

  • Install the WD Photos and WD My Cloud apps onto the mobile device. …
  • Click Cloud Access.
  • In the left pane, click the name of the user whose mobile device you want to grant access to the cloud.
  • Click Get Code. …
  • Click Finish.
  • On the mobile device, enter the activation code.

How to access WD MyCloud locally?

http://www.wdc.com/wdproducts/library/?id=439&type=25 Generally you connect the My Cloud to the router, connect your computer to that router (or to the same local network the router is connected too. Then open up a web browser and access the Dashboard to configure the My Cloud.

How do I Reset my WD cloud password?

Resetting with Power On If you have set a password or a static IP address on the WD My Cloud dashboard and have forgotten it, pressing the reset button while the device is powered up resets the password to the default value of none and to default IP settings. The default IP setting is DHCP. Resetting does not erase your files.

How to recover data from WD my Cloud hard drive?

  • Remove the drives from your WD My Cloud Home. ...
  • Connect the removed drive (s) to the computer. ...
  • Install UFS Explorer Professional Recovery on the computer and launch the program. ...
  • Find the WD My Cloud partition holding your data. ...
  • Give the software a command to find the respective index database and interpret the file system. ...

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How do I enable remote access to WD My Cloud?

Power up the My Cloud device.Connect the My Cloud device to a router.Setup your administrator username & password for local account access.Enter the info you would like to use for the MyCloud.com account in order to access your My Cloud from a remote location.More items...

Why can't I access my WD My Cloud?

The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Click on Control Panel in the WinX Menu to open it.

Can I access WD My Cloud from anywhere?

With the My Cloud Home app, you can access, upload and share your content from anywhere with an internet connection.

How do I access my WD My Cloud by IP?

You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username, and password can also be found in the user manual of your router.

Is WD My Cloud discontinued?

After January 15, 2022, remote access, security updates, and technical support will no longer be provided for My Cloud OS 3. For customers with legacy My Cloud OS 3 devices: On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end.

How do I connect my WD My Cloud directly to my computer?

0:422:55Connect WD My Cloud or NAS Directly to a Mac or Windows PC ...YouTubeStart of suggested clipEnd of suggested clipYou're going to need to set a static IP on the my cloud as well as on the Windows Device. So whatMoreYou're going to need to set a static IP on the my cloud as well as on the Windows Device. So what you would do is pop into your settings. Look for network. And then go from DHCP to static.

Can I use WD My Cloud without internet?

Of course you can transfer data to the My Cloud without an internet connection. The My Cloud is a Network Attached Storage (NAS) device. It connects to your local network via an Ethernet cable. You cannot connect a computer to the USB port on the My Cloud.

How do I connect my WD My Cloud to another network?

Connect your My Cloud HomePlace the WD My Cloud Home near your router.Connect the power adapter to the My Cloud Home and to a free power outlet.Connect the network cable to your WD My Cloud Home and your router or modem.Wait until the white light comes on.

Can you use WD My Cloud as an external hard drive?

A: The cloud can be accessed by your devices from any location where you have wifi access. The external HD is accessed by the computer it's attached to or on your local home network if installed to your router. A: Yes it can.

How do I SSH to My Cloud?

How do I login to my Cloud Server via SSH?Open Putty and enter your Hostname or IP Address in the Hostname (or IP Address) field. ... Click on the Open button to open the command line window. ... In the command line window, type in the SSH password at the login as prompt and press enter on your keyboard.More items...

How do I setup a static IP address for WD My Cloud?

My Cloud Home Static IP Address ConfigurationClick Start Menu > Control Panel > Network and Sharing Center or Network and Internet > Network and Sharing Center.Click Change adapter settings .Right-click on Wi-Fi or Local Area Connection.Click Properties .Select Internet Protocol Version 4 (TCP/IPv4) .More items...•

How do I transfer files from WD My Cloud to my computer?

Copy files or folders you want to backup and paste it to the connected USB drive. This way is simple and easy to operate, all you need to do is connect WD my cloud home directly to computer vis ethernet, then copy and paste files to the connected external storage.

How do I log into WD My Cloud?

0:143:18WD My Cloud | How to log into the interface - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo the first way is simply using an internet explorer in this case I'm going to use Firefox. But youMoreSo the first way is simply using an internet explorer in this case I'm going to use Firefox. But you can use whatever you use on your computer. Now you really have to do is type in my cloud.com

How do I recover data from WD My Cloud hard drive?

How to recover data from WD My Cloud HomeRemove the drives from your WD My Cloud Home. ... Connect the removed drive(s) to the computer. ... Install UFS Explorer Professional Recovery on the computer and launch the program. ... Find the WD My Cloud partition holding your data.More items...•

How do I access my cloud EX2 Ultra from the Internet?

How to access the EX2 Ultra via the internet (not from web browser)? Hello there, You can use the MyClous app on your computer, this way you can access the unit remotely from different computers, also you can access the device via the mobile app. Hope this helps.

Can WD My Cloud be hacked?

Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company's My Cloud OS.

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