See Dashboard > Cloud Access. Sometimes one can fix remote access problems by turning Remote Access off and wait five to ten minutes, then enable Remote Access. Sometimes when all else fails performing a 40 second reset and re-configuring the My Cloud can fix some issues/errors.
Full Answer
How to soft reset WD my Cloud?
How do I get activation code for WD My Cloud?
- Install the WD Photos and WD My Cloud apps onto the mobile device. …
- Click Cloud Access.
- In the left pane, click the name of the user whose mobile device you want to grant access to the cloud.
- Click Get Code. …
- Click Finish.
- On the mobile device, enter the activation code.
How to access WD MyCloud locally?
http://www.wdc.com/wdproducts/library/?id=439&type=25 Generally you connect the My Cloud to the router, connect your computer to that router (or to the same local network the router is connected too. Then open up a web browser and access the Dashboard to configure the My Cloud.
How do I Reset my WD cloud password?
Resetting with Power On If you have set a password or a static IP address on the WD My Cloud dashboard and have forgotten it, pressing the reset button while the device is powered up resets the password to the default value of none and to default IP settings. The default IP setting is DHCP. Resetting does not erase your files.
How to recover data from WD my Cloud hard drive?
- Remove the drives from your WD My Cloud Home. ...
- Connect the removed drive (s) to the computer. ...
- Install UFS Explorer Professional Recovery on the computer and launch the program. ...
- Find the WD My Cloud partition holding your data. ...
- Give the software a command to find the respective index database and interpret the file system. ...
How do I enable remote access on my WD My Cloud?
Power up the My Cloud device.Connect the My Cloud device to a router.Setup your administrator username & password for local account access.Enter the info you would like to use for the MyCloud.com account in order to access your My Cloud from a remote location.More items...
How do I disable remote access to WD My Cloud?
How to disable Internet/Cloud Access on WD EX2 to prevent hackingOn the navigation bar, click the Cloud Access icon.Turn off Remote Access.
Why can't I access my WD My Cloud?
The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Click on Control Panel in the WinX Menu to open it.
How do I access my PR4100 remotely?
You can enable remote access from the dashboard of WD PR4100, add an email address to the user and turn on Cloud/Remote Access.
Is WD My Cloud discontinued?
After Jan. 15, 2022, remote access, security updates and technical support will no longer be available for My Cloud OS 3. For customers with only My Cloud OS 3-compatible devices, Western Digital plans to end all support for prior generations on April 15, 2022.
Can WD My Cloud be hacked?
Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company's My Cloud OS.
How do I access WD My Cloud from my PC?
How to setup your My Cloud via computerPower up the My Cloud device.Connect the My Cloud device to a router.Go to www.mycloud.com/setup.Click “Get Started”Enter the info you would like to use for the MyCloud.com account. ... Check your email for the confirmation email.Create a MyCloud.com account password.More items...
How do I access WD My Cloud from Windows 10?
Head to the File Explorer and locate your WD Cloud drive. It should be called WDMyCloud. Right-click on the public folder, then select the map network drive option. Choose an available letter from the drive list (drop-down), ensuring to tick the box that says Reconnect at login.
How do I connect my WD My Cloud directly to my computer?
0:422:55Connect WD My Cloud or NAS Directly to a Mac or Windows PC ...YouTubeStart of suggested clipEnd of suggested clipYou're going to need to set a static IP on the my cloud as well as on the Windows Device. So whatMoreYou're going to need to set a static IP on the my cloud as well as on the Windows Device. So what you would do is pop into your settings. Look for network. And then go from DHCP to static.
Can I access My Cloud home from anywhere?
With the My Cloud Home app, you can access, upload and share your content from anywhere with an internet connection.
How do I reset my WD pr4100?
The manual does give direction for a four-second reboot - to wit:Power down.Press & Hold RESET button for four or more seconds.Release RESET button.Power on as normally, allow to boot. May take up to five minutes to finish booting after resetting.
What is the default IP address of WD My Cloud home?
1.1 or 192.168. 0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username, and password can also be found in the user manual of your router.
How do I remove a device from WD My Cloud?
Open up your Dashboard and Cloud Access, click on a User name and if you can figure out which devices you want to remove then click on the trash can icon.
How do I turn off my cloud?
4:2410:04How to Shut Down your WD My Cloud NAS (Solution to hidden ... - YouTubeYouTubeStart of suggested clipEnd of suggested clipDrive wait till it's up and running. And then you head over into the login. Area i mean that cornerMoreDrive wait till it's up and running. And then you head over into the login. Area i mean that corner where it says reboot and log. Out. This is where the magic.
How do I access my cloud on my local network?
How to setup your My Cloud via computerPower up the My Cloud device.Connect the My Cloud device to a router.Go to www.mycloud.com/setup.Click “Get Started”Enter the info you would like to use for the MyCloud.com account. ... Check your email for the confirmation email.Create a MyCloud.com account password.More items...