The fix is simple. You just need to reboot or off/on your router to clear any current upnp entries. Then goto your WD Dashboard UI settings, disable the cloud remote access and enable it back. You should now be able to access your cloud from any external network ie the wd app via 3g/lte.
Full Answer
How to soft reset WD my Cloud?
How do I get activation code for WD My Cloud?
- Install the WD Photos and WD My Cloud apps onto the mobile device. …
- Click Cloud Access.
- In the left pane, click the name of the user whose mobile device you want to grant access to the cloud.
- Click Get Code. …
- Click Finish.
- On the mobile device, enter the activation code.
How to access WD MyCloud locally?
http://www.wdc.com/wdproducts/library/?id=439&type=25 Generally you connect the My Cloud to the router, connect your computer to that router (or to the same local network the router is connected too. Then open up a web browser and access the Dashboard to configure the My Cloud.
How do I Reset my WD cloud password?
Resetting with Power On If you have set a password or a static IP address on the WD My Cloud dashboard and have forgotten it, pressing the reset button while the device is powered up resets the password to the default value of none and to default IP settings. The default IP setting is DHCP. Resetting does not erase your files.
How to recover data from WD my Cloud hard drive?
- Remove the drives from your WD My Cloud Home. ...
- Connect the removed drive (s) to the computer. ...
- Install UFS Explorer Professional Recovery on the computer and launch the program. ...
- Find the WD My Cloud partition holding your data. ...
- Give the software a command to find the respective index database and interpret the file system. ...
Why can't I access my WD My Cloud?
The simplest and most widely effective fix for this issue is to simply add a Windows Credential for your WD My Cloud account to the credentials list on your Windows 10 computer. To do so, you need to: Right-click on the Start Menu to open the WinX Menu. Click on Control Panel in the WinX Menu to open it.
How do I access my WD My Cloud Dashboard remotely?
Power up the My Cloud device.Connect the My Cloud device to a router.Setup your administrator username & password for local account access.Enter the info you would like to use for the MyCloud.com account in order to access your My Cloud from a remote location.More items...
Is WD My Cloud discontinued?
After January 15, 2022, remote access, security updates, and technical support will no longer be provided for My Cloud OS 3. For customers with legacy My Cloud OS 3 devices: On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end.
How do I access WD My Cloud from Windows Explorer?
Head to the File Explorer and locate your WD Cloud drive. It should be called WDMyCloud. Right-click on the public folder, then select the map network drive option. Choose an available letter from the drive list (drop-down), ensuring to tick the box that says Reconnect at login.
Can I access WD My Cloud from anywhere?
With the My Cloud Home app, you can access, upload and share your content from anywhere with an internet connection.
What is the IP address for WD My Cloud?
1.1 or 192.168. 0.1 by default on most routers. You can access these by opening http://192.168.1.1 or http://192.168.0.1 in your browser. The default IP, username, and password can also be found in the user manual of your router.
Can WD My Cloud be hacked?
Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company's My Cloud OS.
What happened to My Cloud?
On April 15, 2022, support for prior generations of My Cloud OS will end. If your device is incompatible with the current OS, My Cloud OS 5, you will only be able to access your storage device locally. You no longer have remote access, receive updates, or have technical support.
What is the difference between My Cloud and My Cloud home?
Some quick differences: MyCloud Home has 1GB of RAM (instead of 256 MB in MyCloud) MyCloud Home has quad-core processor (instead of dual-core in MyCloud) MyCloud Home has a Realtek RTD1295PBCG A53 processor (instead of Mindspeed Comcerto M86261G12 in MyCloud)
How do I access WD My Cloud from Windows 10?
Windows 8/8.1/10:On the Start page, type Computer.Click Computer.In the left pane, click Network.Double-click the My Cloud device and locate the device's Public folder.Double-click the Public folder. You can now drag and drop files into (and from) the Public folder using Windows Explorer.
How do I transfer files from WD My Cloud to my computer?
Copy files or folders you want to backup and paste it to the connected USB drive. This way is simple and easy to operate, all you need to do is connect WD my cloud home directly to computer vis ethernet, then copy and paste files to the connected external storage.
Can you use WD My Cloud as an external hard drive?
A: The cloud can be accessed by your devices from any location where you have wifi access. The external HD is accessed by the computer it's attached to or on your local home network if installed to your router. A: Yes it can.
How do I download WD My Cloud dashboard?
InstructionsDownload the Western Digital Dashboard to your hard drive.Run the downloaded installer by double clicking DashboardSetup.exe.Follow the onscreen prompts to complete the installation.When the installation has completed successfully, click on the Finish button.More items...
Can I use WD My Cloud without internet?
Of course you can transfer data to the My Cloud without an internet connection. The My Cloud is a Network Attached Storage (NAS) device. It connects to your local network via an Ethernet cable. You cannot connect a computer to the USB port on the My Cloud.
How do I access my cloud EX2 Ultra from the Internet?
How to access the EX2 Ultra via the internet (not from web browser)? Hello there, You can use the MyClous app on your computer, this way you can access the unit remotely from different computers, also you can access the device via the mobile app. Hope this helps.
Can I connect WD My Cloud directly to computer?
Is it possible to connect My Cloud directly to a PC without a router? Yes, just connect the Ethernet wire from the My Cloud to the computer's networking port.