How do I get remote access to shared health?
Remote Access. For all service inquiries or access requests please contact the Shared Health Service Desk through email ( servicedesk@sharedhealthmb.ca) or by phone at 204-940-8500, or 1-866-999-9698. Use of applications and systems through this site is limited to users who have been authorized by Shared Health.
What should I do if I have problems with remote access?
If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698. If you are having connectivity issues with Remote Access, you may need to upgrade your Citrix Gateway plug-in. Please follow the instructions in this guide and download the updated plug-in.
How do I comply with WRHA and shared health policies and practices?
By accessing the applications and systems through this site you acknowledge and agree to comply with all applicable WRHA and Shared Health policies, practices and procedures regarding confidentiality, information privacy, remote access and acceptable use.
How can I request remote SSH access to the clusters?
For advanced users and those unable to use the VPN software you may request remote SSH access to the clusters or Linux servers. ERIS maintains a group of OpenSSH servers intended to provide researchers and other interested parties with Secure Shell access to hosts within the Partners network.
What is SecureLink?
SecureLink. If you are a researcher who is collaborating with a user (s) outside the Partners Network, or working with a vendor and they need access to internal Partners system, they will need to use the new Enterprise-wide remote access solution called SecureLink . Read about SecureLink.
What is a read additional system-wide change?
Read Additional system-wide changes made to broaden timely access to these resources (Login with Partners username and password required.)
Where is the Partners Workspace?
Partners Applications are available to users via Mac, Windows or Mobile device via the Partners Workspace available at https://workspace.partners.org from either in-hospital, or remotely (Partners Username and Password required).
Can you remote SSH to a Linux server?
For advanced users and those unable to use the VPN software you may request remote SSH access to the clusters or Linux servers.
Do partners need to be encrypted?
All Partners and non-Partners laptop computers connecting to the Partners network through OWA , VPN, GoToMyPC, or by other channels must be encrypted. Instructions can be found at: https://rc.partners.org/kb/information-security/encryption
Do I need an account to purchase PHS?
You must have an account to purchase online from the PHS-EGI (Ergonomic Group) web site; visit the KnowledgeBase article, How to place an order with PHS Ergonomics (EGI).
Is a formal request process required for new employees?
Temporarily, manager approval and this formal request process is not required for new employees.
How to contact Citrix Gateway?
If you continue to experience connectivity issues after upgrading Citrix Gateway, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.
How to contact the shared health service?
If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.
What is the number to call for shared health?
If you encounter any problems with this site, please contact the Shared Health Service Desk at 204-940-8500 or 1-866-999-9698.
What are the variables that can slow or degrade your remote access experience?
While the service is very robust, there are variables that can slow or degrade your Remote Access experience, such as: Your internet connection speed. The use of additional bandwidth consuming devices or services, such as Netflix, Spotify, video streaming and gaming on your local network. Connecting over WIFI or hotspot.
Is unauthorized trespassing prohibited?
Any unauthorized trespass into or use of these systems and applications is prohibited. All access and activities on these systems and applications are monitored and recorded, and are subject to audit.
