Remote-access Guide

webex remote access

by Wendy Mills Published 2 years ago Updated 1 year ago
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How do I use remote access in Webex?

While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you'd like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control. Once they gain control, your mouse is no longer active.

What is Webex remote access?

Webex App | Provide or request remote desktop control. When you're sharing your screen during a call or in a space, you can give someone else mouse and keyboard access to your screen. You can also request access to someone else's screen when they're sharing.

Does Webex allow remote access?

Click Approveto give them access to control your system. You may see the message to the right (Passing control to Webex attendee) on your screen as the person requesting access gains access to control your system. The person will be able to control your system as long as you do not click your mouse button.

How do I give access to someone in Webex?

Select the Permissions tab from the Properties window. Enter the name or email address of the person you want to assign as a delegate. Open the Permissions drop-down menu, select Delegate, and then click Add. Click Done.

How do you remote control a team?

Give controlOn the sharing toolbar, select Give control.Select the name of the person you want to give control to. Teams sends a notification to that person to let them know you're sharing control. ... To take control back, select Take back control.

Can Webex monitor your screen?

WebEx cannot see your screen or detect your tabs and browsers because that only happens if you intentionally share it. Also, it cannot see your screen because it does not have any proctoring functionalities.

How do I install Webex remote access agent?

On the remote computer, the customer goes to your Webex site. On the navigation bar, the customer selects Assistance > Support. On the Support page, the customer goes to the Downloads section, and then selects the Download Remote Access Installer for Windows link.

How do I install Webex access anywhere?

Sign in to Webex Site Administration and go to Configuration > Access Anywhere > Options. Check Require approval for Access Anywhere computer setup. (Optional) Specify the email address to which you want Site Administration to send all Access Anywhere setup requests in the Forward Access Anywhere requests to box.

How do I make someone an alternate host in Webex?

Open the Participants panel and locate the attendee that you want to make a cohost. Right-click the attendee's name and then select Change Role > Make Cohost.

What is remote access agent?

The Remote Access Agent logs the remote computer in to the Remote Access network. The Webex Remote Access - Available icon appears on the remote computer's taskbar. The computer, represented by the computer icon on the Manage Groups page, appears in the Root group. The computer is now available for remote access.

How do I install Webex access anywhere?

Sign in to Webex Site Administration and go to Configuration > Access Anywhere > Options. Check Require approval for Access Anywhere computer setup. (Optional) Specify the email address to which you want Site Administration to send all Access Anywhere setup requests in the Forward Access Anywhere requests to box.

Is Webex free for download?

It's available for free or as part of a paid subscription plan.

What is Webex site administration?

Your site administrator is the person who sets up and manages your Webex site. They also set up your account and manage your account settings. If you're on the Webex Free plan, you don't have a Webex site administrator. Open a case for help with your account.

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