Remote-access Guide

webex remote access agent

by Dorothy Lind Published 2 years ago Updated 1 year ago
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The Remote Access Agent logs the remote computers in to the Remote Access network. The Webex Remote Access - Available icon appears on the taskbar of each remote computer. The computers, represented by the computer icon on the Manage Groups page, appear in the Root group, and become available for remote access.

Full Answer

How to login to remote web access?

To set up or manage an Internet domain name

  1. Open the Dashboard.
  2. Click Server settings, and then click the Anywhere Access tab.
  3. In the Domain name section, click Set up.
  4. Follow the instructions to complete the wizard. If you do not already own a domain name and certificate, the wizard helps you find a domain name provider to purchase a ...
See More....

How do I contact WebEx support?

  • Browse to your Webex site. (example: SITENAME.webex.com)
  • Click on the tab for the Webex service you are using. (example: Webex Events, Webex Training ):
  • In the left navigation bar, expand Support.
  • Depending on your site configuration, do one of the following: Click on Contact Us. Click on Help, then expand Contact Support.

How do I pass control in Webex?

up. Click Approve to give them access to control your system. You may see the message to the right (Passing control to Webex attendee) on your screen as the person requesting access gains access to control your system. The person will be able to control your system as long as you do not click your mouse button. When you move your mouse

How do you enable remote desktop access?

To enable remote connections on Windows 10, use these steps:

  • Open Control Panel.
  • Click on System and Security.
  • Under the “System” section, click the Allow remote access option ...
  • Click the Remote tab.
  • Under the “Remote Desktop” section, check the Allow remote connections to this computer option.

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What is Webex remote access?

Webex App | Provide or request remote desktop control. When you're sharing your screen during a call or in a space, you can give someone else mouse and keyboard access to your screen. You can also request access to someone else's screen when they're sharing.

How do I install Webex remote access agent?

On the remote computer, the customer goes to your Webex site. On the navigation bar, the customer selects Assistance > Support. On the Support page, the customer goes to the Downloads section, and then selects the Download Remote Access Installer for Windows link.

Can you give remote access on Webex?

While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you'd like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control.

How do I install Webex access anywhere?

Sign in to Webex Site Administration and go to Configuration > Access Anywhere > Options. Check Require approval for Access Anywhere computer setup. (Optional) Specify the email address to which you want Site Administration to send all Access Anywhere setup requests in the Forward Access Anywhere requests to box.

What is the alternative for teamviewer?

Teamviewer alternatives an overviewFree versionRemote accessAnyDeskyesyesChrome Remote DesktopyesyesJoin.meyesnoLogMeIn Pronoyes7 more rows•Jan 17, 2022

What is Webex site administration?

Your site administrator is the person who sets up and manages your Webex site. They also set up your account and manage your account settings. If you're on the Webex Free plan, you don't have a Webex site administrator. Open a case for help with your account.

How do I give access to someone in WebEx?

Select the Permissions tab from the Properties window. Enter the name or email address of the person you want to assign as a delegate. Open the Permissions drop-down menu, select Delegate, and then click Add. Click Done.

How do you remote control a team?

Give controlOn the sharing toolbar, select Give control.Select the name of the person you want to give control to. Teams sends a notification to that person to let them know you're sharing control. ... To take control back, select Take back control.

How do I take control of participant screen in WebEx?

0:001:19How To Share Control In Webex - YouTubeYouTubeStart of suggested clipEnd of suggested clipEverybody my name is Marcus tone and in this video you'll learn how you can easily share control orMoreEverybody my name is Marcus tone and in this video you'll learn how you can easily share control or that's better wording you can share some privileges in Cisco WebEx meetings. So you need to be hosts

How do I allow participants to join Webex without a host?

Log in to the Cisco Webex Meetings Site Administration....In the left panel, under Services select Meeting.Click on the site name you want to edit. ... Under Common Settings, select Security.In the Security Options section, check the box for Allow attendees or panelists to join before host (Meetings, Training, and Events).

Is Webex free for Download?

It's available for free or as part of a paid subscription plan.

Can someone else host my Webex meeting?

While in a meeting, you can assign a new host and either stay in the meeting or leave. To make someone else the host and stay in the meeting, go to the participants list . Then, click More options beside the name of new host and click Make host. The original host becomes a cohost of the meeting.

Is Webex free to use?

A free video conferencing experience. Sign up to get a free Webex plan. You'll get meetings with 100 participants, HD video, screen sharing, messaging, interactive whiteboarding, a personal room, and so much more.

Connect to a Remote Computer

You can connect to and work on multiple remote computers at the same time.

Log on and Out of the Remote Access Network

Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network.

Edit Preferences for the Remote Access Agent

You or the customer specified preferences for the Remote Access Agent when installing the Remote Access Agent using the setup wizard. You or the customer can change any of the preferences if no Remote Access session is in progress on the computer.

Uninstall the Remote Access Agent

You or a customer can uninstall the Remote Access Agent from the remote computer.

Connect to a Remote Computer

You can connect to and work on multiple remote computers at the same time.

Log on and Out of the Remote Access Network

Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network.

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Create a Shortcut to a Remote Computer

Create a shortcut on your desktop so that you can quickly connect to a remote computer without signing in to your Remote Access Computers page.

Manage a Remote Access Session

This topic introduces several tasks you can complete during a Remote Access session. All the options are accessible by selecting the downward-pointing arrow on the Session Control Panel.

Print a Remote Document on a Local Printer

During a Remote Access session, you can open a document on the remote computer and print it at your current location. Ensure that your site administrator has enabled the remote printing option for your site.

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