In the setup wizard, the customer types information and specifies options on the following panels:
- Account Information: Type a computer name and the URL to your Webex site. Then select Next. If you are installing the...
- Options: Specify the options for the computer that you want to access remotely. Then select Next.
- Access: Select the applications that you want to access...
How do I connect to a remote computer using WebEx?
If the computer is available for access, you can click the Connect link to connect to your remote computer. computers. Removes the selected computer from the list of remote Sets up the current computer for Access Anywhere and adds it to the list of remote computers. Chapter 10: Using My WebEx
What are the features of WebEx web site?
A page on your WebEx service Web site on which visitors can view a list of meetings that you are hosting and join a meeting in progress. Visitors can also access and download files that you share. Access Anywhere: Optional feature.
How do I obtain a user account for my WebEx service?
You can obtain a user account in one of two ways: The site administrator for your WebEx service Web site can create a user account for you.
How do I Manage my WebEx recording files?
About the My WebEx Files > My Recordings page How to access this page Log in to your WebEx service Web site, and then click My WebEx From the left navigation bar, click My Files > My Recordings What you can do here Manage, upload, and maintain your recording files. Options on this page View different categories of recordings:
Can you give remote access on Webex?
While sharing your screen, click Assign > Pass Keyboard and Mouse Control, and then select who you'd like to give control to. Click Grant control on the message that appears on your screen. A message displays on their screen to gain control.
How do I install Webex remote access agent?
On the remote computer, the customer goes to your Webex site. On the navigation bar, the customer selects Assistance > Support. On the Support page, the customer goes to the Downloads section, and then selects the Download Remote Access Installer for Windows link.
What is Webex remote access?
Webex App | Provide or request remote desktop control. When you're sharing your screen during a call or in a space, you can give someone else mouse and keyboard access to your screen. You can also request access to someone else's screen when they're sharing.
Is Webex remote free?
Meeting online is simple and free You can set up your Webex account and join online meetings easily. Meet your team or clients face to face from wherever you are, no matter what device you are on.
How do I install Webex access anywhere?
Sign in to Webex Site Administration and go to Configuration > Access Anywhere > Options. Check Require approval for Access Anywhere computer setup. (Optional) Specify the email address to which you want Site Administration to send all Access Anywhere setup requests in the Forward Access Anywhere requests to box.
What is the alternative for teamviewer?
Teamviewer alternatives an overviewFree versionRemote accessAnyDeskyesyesChrome Remote DesktopyesyesJoin.meyesnoLogMeIn Pronoyes7 more rows•Jan 17, 2022
How do I use WebEx remote control?
When you are ready to take over and control the shared screen, right click on in the screen being shared and select Ask to Control. You will be presented with the confirmation screen below. Select Requestto send to the request to the person sharing their screen.
How do I give access to someone in WebEx?
Select the Permissions tab from the Properties window. Enter the name or email address of the person you want to assign as a delegate. Open the Permissions drop-down menu, select Delegate, and then click Add. Click Done.
How do you remote control a team?
Give controlOn the sharing toolbar, select Give control.Select the name of the person you want to give control to. Teams sends a notification to that person to let them know you're sharing control. ... To take control back, select Take back control.
Can I join Webex meeting without app?
The Cisco Webex Meetings desktop app allows you to join a Webex meeting as a guest, without signing in to the app. Open the Cisco Webex Meeting desktop app and click Use as guest. If required, enter your name and email address, and then click Continue.
Do I need to install Webex to join a meeting?
You do not need a Webex account to join a meeting. If you can't download the installer, you can still join the meeting using a browser instead. You don't need to install anything and it launches in your web browser.
How do I host a Webex meeting for free?
If you haven't signed up yet for a free plan, go to webex.com and click Start for free. Enter your email address and follow the instructions to request an account. When your account is ready, you'll receive an email with a link to create a username and password.
What is Webex site administration?
Your site administrator is the person who sets up and manages your Webex site. They also set up your account and manage your account settings. If you're on the Webex Free plan, you don't have a Webex site administrator. Open a case for help with your account.
How do I contact Cisco Webex?
(866) 229-3239Webex by Cisco / Customer service
Connect to a Remote Computer
You can connect to and work on multiple remote computers at the same time.
Log on and Out of the Remote Access Network
Once you install the Webex Remote Access Agent on a remote computer, the agent automatically logs the computer in to the Remote Access network.
What is a remote access agent?
The Remote Access Agent logs the remote computer in to the Remote Access network.
Can you change remote access agent settings?
Making changes to the Remote Access Agent settings through Site Administration doesn't apply to existing installations. Uninstall and reinstall the Remote Access Agent to apply any changes.
What is WebEx Remote Access?
Webex Remote Access allows you to create a network of computers that you can access remotely. You can view a list of the remote computers that are assigned to you at any time.
What does it mean when you don't see a remote access link?
If you do not see a Remote Accesslink on the left navigation bar, your site administrator has not assigned any group or computer to you. Contact your site administrator to set up your Remote Access Computerspage.
What is WebEx One Click?
WebEx One-Click allows you to start a meeting instantly from your desktop (desktop version) and from your WebEx service Web site (Web version). You can set u p one or both versions , depen ding on your nee ds:
What is WebEx Recorder?
Use WebEx Recorder to create a video recording of all screen activity on your computer, including mouse movements and annotations. You can also capture synchronized audio in your recording.
When c ontrolling a customer's application or desktop during a support session, can you open?
When c ontrolling a customer's application or desktop during a support session, you can open a document that resides on the customer's c omputer an d print to your local computer's de fault printer at your location.
Can you transfer a su pport session to anothe r?
You can transfer c ontrol of a su pport session to anothe r support representative who is assisting you in your session. This option is useful, for example, if you need to escalate a call.
Is Cisco WebEx a trademark?
All rights reserved. WEBEX, CISCO, Cisco WebEx, the CISCO logo, and the Cisco WebEx logo are trademarks or registered trademarks of Cisco and/or its affiliated entities in the United States and other countries. Third-party trademarks are the property of their respective owners.
