Remote-access Guide

western digital my book remote access

by Charley Cronin Published 3 years ago Updated 2 years ago
image

How does the Western Digital my book live work?

The Western Digital My Book Live connects to a host computer via USB, with internet access coming via an Ethernet port on the back. Remote access is obtained via Western Digital's own cloud servers. NAS drives have a storied history of falling victim to malicious actors.

What is Western Digital’s new remote access policy?

On April 15 next year, Western Digital will turn off remote access to devices not running OS 5, as well as no longer providing security updates or technical support for them. It's also recommended that owners back up their device and disconnect it from the internet for safety. Sorry, the video player failed to load.

What happened to Western Digital my book Live NAS devices?

Western Digital My Book Live NAS owners worldwide found that their devices have been mysteriously factory reset and all of their files deleted, Bleeping Computer reports.

How to recover deleted data from Western Digital my book Live?

In any case, make what you will of Western Digital, but if you find your data is gone from a My Book Live device, remove it from the internet and unplug it, so none of the data is overwritten accidentally.

image

Can I access WD My Book remotely?

WD 2go web access provides free remote access to your My Book Live from most computers with an internet connection – from anywhere in the world. After logging in, WD 2go mounts your My Book Live on your computer like a local drive to make your remote folders available on your PC or Mac® computer.

How do I access my WD MyCloud remotely?

Power up the My Cloud device.Connect the My Cloud device to a router.Setup your administrator username & password for local account access.Enter the info you would like to use for the MyCloud.com account in order to access your My Cloud from a remote location.More items...

Is WD My Book still supported?

We are here to help . Although this product family is no longer sold or supported by Western Digital, we know some of our customers have been impacted and we want to help. If you have lost your data as a result of these attacks, we will provide data recovery services which will be available beginning in July.

Can WD my book be used as NAS?

WD My Book is a network-attached storage device that looks like a small vertical book that you can stand on your desk, and the app allows owners to access files and manage their devices remotely, even if the NAS is behind a firewall or router.

Can I use WD MyCloud without internet?

Of course you can transfer data to the My Cloud without an internet connection. The My Cloud is a Network Attached Storage (NAS) device. It connects to your local network via an Ethernet cable. You cannot connect a computer to the USB port on the My Cloud.

Can you use WD MyCloud as an external hard drive?

A: The cloud can be accessed by your devices from any location where you have wifi access. The external HD is accessed by the computer it's attached to or on your local home network if installed to your router. A: Yes it can.

Is WD My Cloud Obsolete?

On April 15, 2022, support for prior generations of My Cloud OS, including My Cloud OS 3, will end. If your device isn't compatible with My Cloud OS 5, you will lose remote access and will only be able to access it locally. Devices on these older firmware versions will not receive security fixes or technical support.

How do I view files on WD Backup?

Then click External Devices Recovery.Connect the WD Passport to the computer. ... Select the WD Passport. ... You can preview some recoverable files after the scan. ... Choose the files that are to be retrieved. ... Note: You can recover your files easily with File modified date. ... Select a task or image to restore.More items...•

Can I connect my book live directly to computer?

It is possible to connect the MyBookLive to the computer directly and use it from the computer but you would not be able to see the unit from other computers on the networks because you would have to share the drive in a way that it is visible on other devices even when the unit its connected directly to your computer.

What is the difference between my cloud and my book?

The "My Cloud Home" can backup your PC and MAC. You would normally backup your phone to your mac or PC as that requires i-Tunes. As you say it does act as a basic NAS. The mybook is just an extermal (USB) drive that has no intelligence.

Can WD My Cloud be hacked?

Western Digital has patched three critical vulnerabilities—one with a severity rating of 9.8 and another with a 9.0—that make it possible for hackers to steal data or remotely hijack storage devices running version 3 of the company's My Cloud OS.

How do I connect to Mybook live?

How to connect My Book Live with WIndows 10Open your file browser.In the Network pane under Storage section, you should see your My Book Live device.RIGHT click that icon, select Open option.A file browser will appear, you now should have access to your My Book Live storage.

How do I get to My Cloud dashboard?

To open your My Cloud Dashboard:Windows: Open a web browser and type in //devicename (or device IP address) to the web address bar.Mac OSX: Open a web browser and type in //devicename. local (or device IP address) to the web address bar.

How does WD My Cloud work?

My Cloud™ Home is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi® router at home so you can save all your digital content in one central place. Unlike a NAS, it's a simple centralized solution to back up your photos, videos and files, and have it stored in one place.

How does Western Digital My Book Live work?

The Western Digital My Book Live connects to a host computer via USB, with internet access coming via an Ethernet port on the back. Remote access is obtained via Western Digital's own cloud servers.

Why is Western Digital warning about my book live?

Western Digital has alerted customers to a critical bug on its My Book Live storage drives, warning them to disconnect the devices from the internet to protect the units from being remotely wiped.

What is the root vulnerability of My Book Live Duo?

The exploit is described as a root remote command execution bug which can be triggered by anyone who knows the IP address of the affected device – and is currently being "exploited in the wild in June 2021 for factory reset commands."

How many My Book Live devices are there?

While Western Digital hasn't disclosed the scale of the problem, a quick search on Shodan shows over 200 My Book Live devices publicly accessible from the internet.

Did Western Digital factory reset?

Device logs published on the Western Digital forums show the devices were remotely factory reset, although the culprits have not been found. In a statement earlier today, the company said it didn't believe its own servers were compromised.

What is a WD My Book Live?

WD My Book Live drives are network-attached storage (NAS) devices. Popular among home users and small businesses, they support remote access to stored data, as well as backup creation. To work as intended, the devices need a stable Internet connection with access to the My Book Live cloud service.

What is the vulnerability of WD My Book Live?

A message on Western Digital’s support site says the devices were compromised through a remote code execution (RCE) –class vulnerability. WD support suspects CVE-2018-18472, reported in 2018. Any malefactor who knows the exact IP address of a WD My Book Live device can exploit the vulnerability. Experts assigned the vulnerability a severity rating of 9.8 — critical.

When was the last time my book live was updated?

According to Western Digital ‘s message, the last time My Book Live and My Book Live Duo devices received firmware updates was in 2015, well before developers could have taken the CVE-2018-18472 vulnerability into account.

Is Western Digital investigating the incident?

Western Digital continues to investigate the incident and promises to release new details shortly.

What is Western Digital reviewing?

Western Digital is reviewing log files they have received from affected customers to further characterize the attack and the mechanism access. Western Digital reports the log files they reviewed show that the attackers directly connected to the affected My Book Live devices from a variety of IP addresses in different countries, which indicates that the affected devices were directly accessible from the Internet, either through direct connection or through port forwarding that was enabled either manually or automatically via UPnP.

What is WD My Book?

WD My Book is a network-attached storage device that looks like a small vertical book that you can stand on your desk, and the app allows owners to access files and manage their devices remotely, even if the NAS is behind a firewall or router.

Why disconnect my book live?

The company is recommending users disconnect their My Book Live and My Book Live Duo from the Internet to protect their data on the device. Since then, a remote code execution vulnerability tracked as CVE-2018-18472 was disclosed along with a public proof-of-concept exploit.

Is Western Digital cloud service compromised?

Western Digital's investigation of this incident has not uncovered any evidence that Western Digital cloud services, firmware update servers, or customer credentials were compromised, the company says. As the My Book Live devices can be directly exposed to the internet through port forwarding, the attackers may be able to discover vulnerable devices through port scanning.

Is My Book Live Duo being compromised?

Western Digital has determined that some My Book Live and My Book Live Duo devices are being compromised through exploitation of a remote command execution vulnerability. It is believed that a threat actor performed a mass scan of the Internet for vulnerable devices and used this vulnerability to issue the factory-reset command.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9