Remote-access Guide

what is citrix remote access

by Dr. Branson Kuvalis Published 3 years ago Updated 2 years ago
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What is Citrix Remote PC Access?

  • Single sign on from any device. Easily access and existing PC deployment from anywhere by having a stress-free single sign on and a like-local remote experience.
  • High definition user experience (HDX) performance. There is no loss of quality when remoting into the workstation. ...
  • Network security and analytics. ...

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs.May 31, 2022

Full Answer

What is Citrix and how does it work?

The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work.

Can I add remote PC access to an existing Citrix deployment?

You can add Remote PC Access to an existing Citrix Virtual Apps and Desktops deployment. Before choosing this option, consider the following: Are the current Delivery Controllers or Cloud Connectors appropriately sized to support the additional load associated with the Remote PC Access VDAs?

What are the benefits of Citrix remote PC access?

Employees may have the flexibility to work from home, or have a plan in place if they are not able to go into the office during a natural disaster. View Citrix Remote PC Access How does remote access benefit business? Remote access can bring many benefits to your business, from lowering costs to increasing worker satisfaction and productivity.

Which Citrix Virtual Desktops licenses are supported by remote PC access?

For on-premises deployments, Remote PC Access is valid only for Citrix Virtual Apps and Desktops Advanced or Premium licenses. Sessions consume licenses in the same way as other Citrix Virtual Desktops sessions. For Citrix Cloud, Remote PC Access is valid for the Citrix Virtual Apps and Desktops Service and Workspace Premium Plus.

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How does Citrix remote access work?

Citrix Virtual Apps (formerly XenApp) isolates applications from the underlying OS to provide access to remote users from any device. It streams applications from a centralized location into an isolated environment where they are executed on target devices.

What is Citrix Receiver and why is IT on my computer?

Citrix Receiver is a new version of Citrix Client which is a program that allows secure access to cloud computers. It is often used for cloud applications or for enabling remote desktop access to certain servers within the cloud.

What is Citrix used for?

Citrix Virtual Apps and Desktops is used to publish a whole virtual machine (VM) from a hypervisor to remote client devices. A published VM means every user gets a unique virtual machine of the OS and desktop. The resources are not shared between users, as its virtual desktop is allocated with resources.

What is Citrix Access?

Citrix Remote PC Access is a solution that allows for a like-local performance and simple seamless access from any device, without having to install or load a VPN.

What can employers see on Citrix?

2. Can my employer see me at home via Citrix, Terminal, and Remote Desktop sessions? A: NO, your employer cannot see you at home through the Citrix/Terminal Server or Remote Desktop sessions. The way this technology works, it is not possible in general.

How do I know if I am using Citrix?

For Windows 10 computers, go to the Search bar and enter Citrix Receiver. For other Windows versions, in the Windows Start menu select: All Programs > Citrix > Citrix Receiver. 3. If the Citrix Receiver appears on your computer, then the application has been installed onto your computer.

Is Citrix safe?

Citrix is committed to making technology that is fully secure and adheres to government standards for encryption and accessibility by everyone.

Is Citrix a VPN?

Citrix Workspace provides a cloud- based, VPN-less solution to access all intranet web, SaaS, mobile, and virtual applications—whether using managed, unmanaged, or bring-your-own devices (BYOD) over any network.

Can I delete Citrix?

You can uninstall Citrix Workspace app using the Windows Programs and Features utility (Add or Remove Programs). Note: During Citrix Workspace app installation, you get a prompt to uninstall the Citrix HDX RTME package. Click OK to continue the uninstallation.

Can you access Citrix from home?

Citrix solutions for remote access Citrix Remote PC Access is a solution that allows for a like-local performance and simple seamless access from any device, without having to install or load a VPN.

How do I connect to Citrix?

How users connect with Citrix Workspace app.Decouple the Citrix Workspace app icon.Configure IPv6 for ICA connections.Configure the Citrix Workspace app home page on Citrix Gateway.Apply the Citrix Workspace app theme to the Citrix Gateway logon page.Create a custom theme for the Citrix Gateway logon page.

How do I use remote desktop with Citrix Receiver?

InstructionsOpen the Citrix Access Management Console or Delivery Service Console.Select a desktop group and access the Properties page.Navigate to the Advanced > Client Options tab.In the Connection Protocols pane, click Add, then enter RDP as the new protocol name.Click OK.

Can I remove Citrix Receiver?

You can uninstall Citrix Workspace app using the Windows Programs and Features utility (Add or Remove Programs). Note: During Citrix Workspace app installation, you get a prompt to uninstall the Citrix HDX RTME package. Click OK to continue the uninstallation.

How do I stop Citrix Receiver from startup?

All you have to do is open up Task Manager by right-clicking on the Taskbar, or using the CTRL + SHIFT + ESC shortcut key, clicking “More Details,” switching to the Startup tab, and then using the Disable button.

Is Citrix malware?

If you're one of the affected folks, the good news is that this isn't malicious at all. It is a component of Citrix, which is legitimate software made by the company of the same name. Not all Citrix software is being flagged as malicious, fortunately. Only some older versions of the software are causing problems.

Is Citrix safe?

Citrix is committed to making technology that is fully secure and adheres to government standards for encryption and accessibility by everyone.

What is Citrix Networking?

With Citrix Networking and SmartAccess, organizations have the capability to control printers, client devices, session connectivity, and reactive security postures. Admins are also able to leverage the full capabilities of Citrix Analytics to collect data for improving app performance, supporting continuous operations, and enhancing security.

What is remote access?

Remote access is the act of connecting to IT services, applications or data from a location other than headquarters or a location closest to the data center. This connection allows users to access a network or computer remotely via an internet connection or telecommunications. Secure remote access benefits include: ...

Why is remote access important?

Remote access is great for teleworkers, contractors, those who work from home, or individuals displaced from their home office due to natural disaster or other circumstances. It is valuable for businesses to have a strategy for allowing remote access to their users. Employees may have the flexibility to work from home, ...

How does secure remote access work?

Enabling remote access means walking a tightrope between usability and cybersecurity. Every remote worker needs a way to connect with remote desktop services and applications that won't slow down their workflows. At the same time, IT administrators must manage those connections to ensure they don't leave the network open to threats.

Why is secure remote access important to remote work security?

Secure remote access approaches are so vital because it’s now impossible to control security at the endpoint. Each user in a remote or hybrid workforce is connecting to the network from a different type of computer or smartphone, and they’re using a variety of internet connections to log in.

What are the options for secure remote access?

Multiple solutions go into a comprehensive secure remote access package—and each one delivers vital functionality that reflects the way companies use their networks today. These features work together to protect users, data, and network assets in a distinct way.

Next-gen remote access solutions for a secure digital workspace

Learn how remote access solutions can secure digital workspaces and enhance the user experience.

Citrix solutions for secure remote access

Citrix secure access solutions take several forms to give companies a balanced selection of options based on their specific requirements. Whatever level of engagement with remote work these businesses have, there is a secure remote access solution for the situation.

Better work productivity and flexibility

Employees need to be untethered from the physical office to stay productive as they balance the demands of work and home. As the boundaries between the two become less defined, employees increasingly need safe and secure access to business resources from outside the corporate network.

Better end-to-end security

Today’s end users require easy access to their web, cloud or SaaS applications across multiple devices and connections. In order to ensure a high-quality user experience while still maintaining security and control, IT teams must provide users with single sign-on (SSO) across all applications.

Lower costs with BYOD

Today’s highly mobile workforce has pushed productivity beyond the constraints of physical offices and traditional work hours. By implementing a bring-your-own device (BYOD) program, businesses enable employees to leverage remote access technology to work from anywhere, on the device of their choosing.

Improve business continuity

Business continuity is an organization's capability to maintain mission-critical functionality during and after a major disruption. There are myriad disturbances that can cost organizations time, money and productivity, from natural disasters to service outages.

Improve talent acquisition

By allowing remote team members, businesses can recruit from a much larger pool of talent, from anywhere in the world. Remote access allows employees to work from anywhere, so hiring managers are no longer limited to geographic locations.

Single sign on from any device

Easily access and existing PC deployment from anywhere by having a stress-free single sign on and a like-local remote experience. By utilizing Smoothroaming, we create seamless sign-on into a session that follows the user.

High definition user experience (HDX) performance

There is no loss of quality when remoting into the workstation. Remote PC Access supports 4k and 8k displays as well as 3D rendering. Our unparalleled HDX offerings enable bandwidth-efficient, crystal-clear voice, multimedia and video redirection for existing desktops, VDI, and virtual applications.

What is Citrix Networking?

With Citrix Networking and SmartAccess, organizations have the capability to control printers, client devices, session connectivity, and reactive security postures. Admins are also able to leverage the full capabilities of Citrix Analytics to collect data for improving app performance, supporting continuous operations, and enhancing security.

What is remote access?

Remote access is the act of connecting to IT services, applications or data from a location other than headquarters or a location closest to the data center. This connection allows users to access a network or computer remotely via an internet connection or telecommunications. Secure remote access benefits include: ...

Why is remote access important?

It is valuable for businesses to have a strategy for allowing remote access to their users.

What is Citrix software?

The word 'Citrix' has been collectively banded for a number different products over many years, but Citrix is actually the name of the multinational corporation which develops technology products associated with its name, such as such as Citrix Virtual Apps and Citrix Virtual Desktops.

Where is Citrix located?

Citrix Systems is a company headquartered in the US in Fort Lauderdale, Florida. Citrix provide technical products for virtualization with it's virtual apps (formely XenApp) and virtual desktops (formely XenDesktop) being two of it's most popular products.

What is Citrix Virtual Apps?

Citrix Virtual Apps is the latest version of Citrix's thin client product line. Just as with Citrix Presentation Server and its predecessor Citrix MetaFrame, all have been developed outside the joint development work Citrix does with Microsoft with its RDS and WTS products.

Why is Citrix so popular?

There are many reasons why Thin Client technologies such as Citrix are popular, not only because Citrix is a great company which has the vision to make great products but because Citrix actually develops products which organisations need.

What is Citrix technology?

Citrix provides tech products. Citrix is a company providing technology allowing remote access type functionality to applications and computer desktops. Citrix technology works by presenting information from one source to another using clever and sophisticated technologies.

What is Citrix used for?

In many peoples day to day jobs, they regularly come across Citrix technologies, mainly using the technology for remote access when they work from home or when they remotely connect to systems in other offices and regions.

Can Citrix partition into zones?

To partition Citrix Virtual Apps Servers into groups, Citrix Virtual Apps zones can be used. Each zone must have a Citrix Virtual Apps server configured as zone data collector. Whilst it is possible to separate Citrix Virtual Apps servers into separate sites, this would require increased administration and additional components in comparison to partitioning Citrix Virtual Apps servers into zones.

What is remote access in Citrix?

Remote PC Access is a feature of Citrix Virtual Apps and Desktops that enables organizations to easily allow their employees to access corporate resources remotely in a secure manner. The Citrix platform makes this secure access possible by giving users access to their physical office PCs. If users can access their office PCs, they can access all the applications, data, and resources they need to do their work. Remote PC Access eliminates the need to introduce and provide other tools to accommodate teleworking. For example, virtual desktops or applications and their associated infrastructure.

Can I use remote access on my laptop?

Ensure that the Delivery Controllers or Cloud Connectors can be reached from the Wi-Fi network. You can use Remote PC Access on laptop computers. Ensure the laptop is connected to a power source instead of running on the battery. Configure the laptop power options to match the options of a desktop PC.

How does secure remote access work?

Enabling remote access means walking a tightrope between usability and cybersecurity. Every remote worker needs a way to connect with remote desktop services and applications that won't slow down their workflows. At the same time, IT administrators must manage those connections to ensure they don't leave the network open to threats.

Why is secure remote access important to remote work security?

Secure remote access approaches are so vital because it’s now impossible to control security at the endpoint. Each user in a remote or hybrid workforce is connecting to the network from a different type of computer or smartphone, and they’re using a variety of internet connections to log in.

What are the options for secure remote access?

Multiple solutions go into a comprehensive secure remote access package—and each one delivers vital functionality that reflects the way companies use their networks today. These features work together to protect users, data, and network assets in a distinct way.

Next-gen remote access solutions for a secure digital workspace

Learn how remote access solutions can secure digital workspaces and enhance the user experience.

Citrix solutions for secure remote access

Citrix secure access solutions take several forms to give companies a balanced selection of options based on their specific requirements. Whatever level of engagement with remote work these businesses have, there is a secure remote access solution for the situation.

Why use Citrix Receiver?

For example, some companies use Citrix Receiver to enable secure connections between one of their servers and your computer. You can ‘dial in’ to the server and use it remotely as if you were sitting in front of it. There are many other and many better ways of performing remote support but Citrix is still used by some.

How to uninstall Citrix Receiver?

Do uninstall Citrix Receiver in Windows, do this: 1 Open the Windows Start Menu and find Citrix Receiver. 2 Right click it and select Uninstall. 3 If you need to reinstall it you can get it from here.

Can Citrix receiver be installed on phone?

If you need to reinstall it you can get it from here. You can install Citrix Receiver on phones too but it doesn’t usually come installed out of the box. You would only typically need this if you’re using a work phone and then it’s down to your company’s IT Admin to take care of it.

Is it safe to leave Citrix on home computer?

Leaving the Citrix Receiver installed on your home computer has no known security issues though. If you want to leave it alone, it is safe to do so.

Can Citrix receiver be set up?

It is difficult to provide an exact walkthrough as Citrix Receiver can be set up in a couple of ways. Most of the time, the app will be preconfigured to connect to the organizations Xencenter and you will just need to log in. Other times you may need to enter a URL or server IP address.

Citrix Access Gateway (CAG)

CAG is designed for users that do not have VA Government Furnished Equipment (GFE). CAG is a good option to allow users access to general applications such as email and chat.

Cisco AnyConnect VPN

The Cisco AnyConnect VPN Client is only for use on VA Government Furnished Equipment (GFE) and is installed on all GFE laptops.

Azure Virtual Desktop

Azure Virtual Desktop (AVD) is designed for users with a Windows 10 (either VA-furnished or privately-owned) or personal Windows 11 computer. This is a good option for users who need access to a standardized VA desktop (PIV or eToken required).

PIV Issues?

Using the yourIT Self Service, you can now initiate your own 24-hour PIV exemption!

Tips for Telework

Place your router in a central area of your home and elevate it off the floor in an upright position.

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