After doing a quick search online and verifying that MS techs will sometimes ask to help customers remotely and after he directed me to an online agreement that I had already found myself first and gave me an access code to enter I entered the code and downloaded and launched a program called Support-LogMeInRescue.exe Before launching the program I also verified on an MS forum that a tech rep will sometimes use this program to access a customer's PC.
Full Answer
Should you allow remote access to your computer?
The only acceptable approach to allowing anyone remote access is after you’ve vetted and selected an appropriate technician or service, and only when you make the first contact. Then, if they suggest it, it might be worth considering. And please, for safety’s sake, always make a full system image backup of your machine first… just in case.
What is a remote access malware scam?
Using lies and threats, scammers try to get you to give them remote access to your machine. Once they have it, they install malware — often including ransomware — or they leave back doors allowing them continued access when you’re not around. This kind of remote access is absolutely not safe, and should be avoided at all costs.
How do scammers get remote access to your computer?
Using lies and threats, scammers try to get you to give them remote access to your machine. Once they have it, they install malware — often including ransomware — or they leave back doors allowing them continued access when you’re not around.
Is it safe to give Microsoft remote access?
How secure is Windows Remote Desktop? Remote Desktop sessions operate over an encrypted channel, preventing anyone from viewing your session by listening on the network. However, there is a vulnerability in the method used to encrypt sessions in earlier versions of RDP.
Should I give remote access to my computer?
Remote access solutions could leave you vulnerable. If you don't have proper security solutions in place, remote connections could act as a gateway for cybercriminals to access your devices and data. Hackers could use remote desktop protocol (RDP) to remotely access Windows computers in particular.
Does Microsoft support remote into your computer?
Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secure connection....Quick Assist web app.BrowserQuick Assist supportMicrosoft Edge, Windows 10 RS2 or laterFully supported, except no outgoing sharing4 more rows
Should I disable remote access to my computer?
Unfortunately, hackers can exploit Remote Desktop to gain control of remote systems and install malware or steal personal information. It's a good idea to keep the remote access feature turned off unless you actively need it. By default, the feature is disabled.
What can a scammer do with remote access to your computer?
In a remote access scam, a scammer attempts to persuade you into giving them remote control over your personal computer, which allows the scammer to con money out of you and steal your private information.
What happens when a hacker gets remote access to my computer?
Hackers use RDP to gain access to the host computer or network and then install ransomware on the system. Once installed, regular users lose access to their devices, data, and the larger network until payment is made.
Can Microsoft Teams access my computer?
Microsoft Teams meeting has an option to remotely access and control another computer.
Can Microsoft Teams be used for remote access?
Currently, Teams in a remote desktop services environment is available with support for collaboration and chat functionality. To ensure an optimal user experience, follow the guidance in this article.
Does Remote Desktop show screen on host?
As they are remote working, then your screen is visible to anyone who is at the same location as the target device (the one which has your remote session running). So for example, if you use the software to remote into your desktop in the office and the screen is on.
How do I stop someone remotely accessing my computer?
Click on "Allow remote access to this computer" to open the Remote Access Settings. Uncheck the Checkbox "Allow remote support connections to this computer". Click "OK" and your computer will no longer accept remote desktop connections.
How can I tell if remote access is enabled?
Allow Access to Use Remote Desktop ConnectionClick the Start menu from your desktop, and then click Control Panel.Click System and Security once the Control Panel opens.Click Allow remote access, located under the System tab.Click Select Users, located in the Remote Desktop section of the Remote tab.More items...•
Why does Windows 10 say someone else is using this PC?
The issue is caused by a Sign-in Option – As it turns out, this particular issue mostly occurs due to a change inside the Sign-in Options menu that forces the machine to use the sign-in info to automatically finish setting up the device and reopen apps.
How do I Remote Desktop to my computer?
In Windows 7, click the Start button, go to All Programs, open the Accessories folder, and select the Remote Desktop Connection shortcut. At the RDC window, type the name or IP address of the remote PC in the Computer field. Click the Show Options button and type the username of the account you'll use to log in.
How do I remote into my home computer?
Just follow these steps:On the computer you want to access remotely, click the Start menu and search for "allow remote access". ... On your remote computer, go to the Start button and search for "Remote Desktop". ... Click "Connect." Log in with the username and password you use on your home computer to gain access.
What is Microsoft Remote Desktop?
Remote Desktop Protocol (RDP) is a proprietary protocol developed by Microsoft which provides a user with a graphical interface to connect to another computer over a network connection. The user employs RDP client software for this purpose, while the other computer must run RDP server software.
How do I enable remote access in Windows 10?
Windows 10: Allow Access to Use Remote DesktopClick the Start menu from your desktop, and then click Control Panel.Click System and Security once the Control Panel opens.Click Allow remote access, located under the System tab.Click Select Users, located in the Remote Desktop section of the Remote tab.More items...•
How to control a computer remotely?
First, activate it on System Preferences in the computer that you want to control. If you are on a local network, on the other computer simply start Remote Desktop and feed the name of the computer you want to control. It will ask you the user name and password. If you are on another network it is more difficult.
How many keys does a TV remote have?
Once the proper code for the remote is identified by the TV, it goes active listening for the command button codes which maybe is another 10 bits which gives you 1000 or so unique keys; usually TV remotes have a couple dozen keys. Probably some error detecting bits are sent so it won’t respond to a bad instruction.
How many bits are in a serial coded signal?
The serial coded signal is a burst number of bits in a serial stream, usually the bit rate is about 30–40 KHz and the length can be many tens of bits but probably around 20–30.
Is Microsoft Support a scam?
It depends. If “Microsoft Support” or “Windows Support” or anyone else contacted you first about a supposed issue, it is a SCAM. Do not return their call, do not let them into your computer, do not visit any website they point you toward. If you called, emailed, or initiated a chat with Microsoft Support through their publicly available phone ...
Is it normal to use remote desktop software?
Yes, it should be okay and normal. I offer use remote desktop software to remotely support other’s devices. I am not Windows user, so I only apply thirds party remote desktop software which have the same feature as Microsoft support. Just apply remote desktop apps like AweSun, Teamviewer or anydesk.
Who is the new CEO of Microsoft?
In 2014, Gates stepped down as chairman of Microsoft, and Ballmer retired as CEO and resigned from the board. A new CEO Satya Nadella was appointed, and Gates took a new role as technology advisor to support the new CEO. Satya Nadella has worked for Microsoft since 1992, in many prominent leadership roles.
Is Hippa safe?
You want to be safe, but depending on the resource it might be reasonable at times. And you can get some extra plugins for more security. For business use for Hippa in basic form it might be a risk. Most people don't want to steal rock even if it is left on the street, it's heavy and it’s not worth as much as a wallet.
Snapchat has been using my camera twice a month
This started December 3rd when I get a notification from my phones security, it say "snapchat has been using camera without permission." This has happened twice in December and January and once on January 13th it used my location. I've removed all permissions when I'm off the app but does anyone know how to block it fully?
My pretty powerful pc is running super slow
I have an rtx 3060ti, 16gb ram, and a ryzen 5 3600 and now randomly today it shut itself off and now when i try to use it it runs super slow. I try and launch a game and it runs at 1fps. Even my wallpaper engine is in slow motion and glitches. Why is this happening??
Suddenly getting horrendously slow download speeds
My family doesn’t have the best wifi and I don’t have the best wifi card, usually when downloading I get 2-3mbps which is okay, but since yesterday I’ve been getting an average of around 900-100kbps which is awful. Idk what is happening.
What is a phone scam?
Phone scams. In this type of scam, scammers call you and claim to be from the tech support team of Microsoft or other vendors. They then offer to help solve your computer problems. Scammers often use publicly available phone directories, so they might know your name and other personal information when they call you.
What is a tech support scam?
Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into unnecessary technical support services that supposedly fix contrived device, platform, or software problems. At best the scammers are trying to get you to pay them to "fix" a nonexistent problem with your device or software.
Can law enforcement trace phone numbers?
Although law enforcement can trace phone numbers, perpetrators often use pay phones, disposable mobile phones, or stolen mobile phone numbers. Treat all unsolicited phone calls with skepticism.
Can scammers use email?
Scammers may also use other ways to reach you, such as email or chat. These email or chat messages may resemble phishing emails; however, instead of pointing to phishing sites designed to steal credentials, the links lead to tech support scam websites.
Does Microsoft send unsolicited emails?
Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. Any communication with Microsoft has to be initiated by you.
Do Microsoft error messages include phone numbers?
Important: Microsoft error and warning messages never include phone numbers. When you engage with the scammers, they can offer fake solutions for your “problems” and ask for payment in the form of a one-time fee or subscription to a purported support service.
Can scammers call you on the phone?
Scammers may call you directly on the phone and pretend to be representatives of a tech company. They might even spoof the caller ID so that it displays a legitimate support phone number from a trusted company. They can then ask you to install applications that give them remote access to your device.
What is a tech support scam?
Recent years have seen rise to something called the “tech support scam”. Using lies and threats, scammers try to get you to give them remote access to your machine. Once they have it, they install malware — often including ransomware — or they leave back doors allowing them continued access when you’re not around.
What is remote access?
Remote access is a useful tool to allow a trusted individual access to your computer for support or other purposes. The key is that you must know and trust the individual, just as you would if you handed the computer to them. NEVER allow remote access to someone whom you don’t know or who contacts you.
Do remote access companies care about their reputation?
Presumably, they care about their reputation and your power to impact it. Companies that provide remote access support are often distant, faceless entities on the internet. It’s not uncommon for them to be in a completely different country.
Can a technician visit your home?
They can do whatever they want. It’s like having a technician visit your home or taking your machine into a shop for repair. You’re giving that person control. Presumably, that means resolving the issues bringing you to them in the first place, and nothing else malicious along the way. It’s all about trust.
Can you watch a remote technician?
Watching isn’t always enough. Most remote access tools let you watch the technician’s activities. That’s often instructive. Some include voice, so you can talk to the technician and they can explain what they’re doing or answer questions along the way. The problem is this can lead to a false sense of security.