How do I control a device through the Wink app?
Typically, when you control a device through the Wink app, your phone sends a command signal to your wireless router, which then communicates with Wink’s server in the cloud. Your signal is then sent back through your wireless router to your Wink Hub / Wink Hub 2, which then sends your command signal to the device.
What access does wink have to my products?
What access does Wink have to my products? Wink can see the devices you have paired to your account, the firmware version you are running, and the names you have assigned to your devices. Wink does not have access to any passwords or user codes for locks.
What Wi-Fi networks does the Wink Hub connect to?
The Wink Hub will only connect to a 2.4GHz network. Wink Hub 2 includes an improved Wi-Fi radio that connects with both 2.4GHz and 5GHz networks. Wink Hub 2 can also connect via Ethernet.
How does a wink automation work?
This information is then sent to the Wink Servers where an automation will process the trigger and activate a notification, or a more complex sequence of events setup by you. Because all automations are a premium service, sensors will require an active Wink Subscription to fully function.
Why is Wink Hub important?
Because the products that people like from the brands they trust don’t all use one protocol, we created the Win k Hub. The Wink Hub and its next generation Wink Hub 2 translate all of those different protocols into one, so that your Wink app can be easily used to monitor, control, and automate your products.
What is Wink Hub 2 compatible with?
It’s compatible with Bluetooth Low Energy (LE), Kidde, Lutron Clear Connect, Wi-Fi, Z-Wave, and ZigBee, which are the protocols found in the majority of leading smart home products. Wink Hub 2 - our next generation Wink Hub - includes an improved Bluetooth LE radio and a Thread-capable radio for future support.
What happens if you don't subscribe to Wink?
If you don’t subscribe you will only have access to local control from the Wink app for switches, lights, and locks that are already connected directly to your hub. You will not be able to control your devices when you are not on your local WiFi network, use Alexa or Google Home or any API devices.
How much does Wink cost when restarting?
When you restart your Wink Subscription, you will regain access to the devices and automations on your Wink Account and will be charged $4.99 USD at the beginning of each billing cycle.
How much is Wink Hub 2?
Wink Hub 2 is available for $99 on Wink.com. The Wink Hub is available for $69 on Wink.com while supplies last. Wink Relay is available for $99 on Wink.com. Wink is available as a $4.99 monthly subscription with no long-term contracts.
How often does Wink charge your credit card?
Your credit card will be charged every month from the day that your first Wink subscription payment is charged. For example, if you subscribed on January 15, your next payment will be February 15, then March 15, and so on.
How to update Wink subscription?
You can update your Wink Subscription service by going to subscription.wink.com. There you can update your Payment Method, change your password, or cancel your subscription.
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What is Wink subscription?
Wink is a monthly subscription platform that creates, organizes, and prepares your video content for online distribution.
