Do I need MFA to access the Genesis VPN portal?
All Genesis VPN Portal users are required to utilize MFA when accessing the VPN portal site effective June 6, 2018.
What are the benefits of Genesis Connected Services?
Enroll in Genesis Connected Services today and get safety, vehicle health reports, remote functionality and more. Since you have a Connected Services subscription, you can enjoy benefits like vehicle start from your smartwatch or phone, stolen vehicle recovery, enhanced roadside assistance, speed alerts and more, right now.
What is the Genesis identity protection program?
This is an easy to use process that is specifically designed to fortify our defenses in protecting your identity, your Genesis network account, and the employee and patient data under our care.
How does Genesis work?
Genesis employees have the ability to remotely access Genesis network/system resources from the comfort of their homes. This service is made available so that employees may conveniently get access to critical services at any time as long as there is available access to the internet. These services are provided through the use of a Virtual Private Network (VPN) technology called “Pulse.”
Does Genesis have a VPN?
All Genesis VPN Portal users are required to utilize MFA when accessing the VPN portal site effective June 6, 2018. This means that when signing into our remote access portal (access.genesishcc.com), in addition to supplying your Genesis username and password, you will be required to setup and use a second identification method (factor) such as your cell phone number, personal email, or Ping app. This is an easy to use process that is specifically designed to fortify our defenses in protecting your identity, your Genesis network account, and the employee and patient data under our care.
What is the guidance package for Genesis?
The Guidance Package gives access to features that help Genesis owners find destinations easier using the features Destination Search and Destination Send to Car.
What is a remote package?
The Remote package gives you convenient access to owner-controlled features via the web or smartphone app. You can remote start your car, control the interior temperature, unlock/lock your doors or locate your car when you forget where you parked it and more.
What benefits does a connected service have?
Since you have a Connected Services subscription, you can enjoy benefits like vehicle start from your smartwatch or phone, stolen vehicle recovery, enhanced roadside assistance, speed alerts and more, right now .
Does Genesis support home use?
Home use computers are not supported by Genesis IT Reach out to your regular computer support vendor if something is needed beyond the following.
Does GHSConnect detect Citrix?
Once you login to GHSConnect, the website will detect if you have a new enough Citrix Client installed.
