Desktop Control
- If the user of your remote session is on a Windows computer, ask them to open their Zoom desktop app, click on the...
- Click on the Support icon in the bottom toolbar of your Zoom window and select Request Desktop Control. The remote user...
- The remote user will have the choice to grant permission to you to control their desktop or deny permission. If...
Full Answer
How do I enable remote control on Zoom?
If the user on the other end is using a Windows, instruct them to Enable the remote control of all applications in their Zoom desktop client settings. During a remote support session, the user that requested control can enter admin credentials in UAC (User Access Control) windows if prompted. Start your instant or scheduled meeting.
What can the user initiate during a zoom support session?
The user initiating the support session can: Note: Remote support session will disable simultaneous screen sharing . If the user on the other end is using a Windows, instruct them to Enable the remote control of all applications in their Zoom desktop client settings.
How do I restart a Zoom meeting with a remote user?
Request Computer Restart to prompt the remote user to restart their computer. Once restarted, they will rejoin the Zoom meeting. Start your instant or scheduled meeting. Request Desktop Control to prompt the remote user to share their desktop. Note: If the participant is using multiple screens, you can select which screen you want to control.
How do I Share my Desktop in a Zoom meeting?
Once restarted, they will rejoin the Zoom meeting. Start your instant or scheduled meeting. Request Desktop Control to prompt the remote user to share their desktop. Note: If the participant is using multiple screens, you can select which screen you want to control.
Can you remotely control a computer with Zoom?
You can request remote control from the host or participant who is sharing their screen. While viewing another participant's screen share, click the View Options drop-down menu located at the top of your in-meeting window. Select Request Remote Control, then click Request to confirm.
How do I give someone remote access on Zoom?
To give control: Once you have shared your document or computer screen, click the Remote Control button on the right-side of the meeting controls (as seen below), and select from the drop down the meeting attendee that you wish to allow access.
How can I remotely control someones computer?
Share your computer with someone else On your computer, open Chrome. In the address bar at the top, enter remotedesktop.google.com/support , and press Enter. Follow the onscreen directions to download and install Chrome Remote Desktop. Under “Get Support,” select Generate Code.
How can I share my computer screen with someone else?
Screen sharing as a primary functionDead Simple Screen Sharing. Dead Simple offers screen sharing via web browser, through the installation of a Chrome or Firefox extension; no signup is required. ... Screenleap. ... Show My PC. ... Cisco Webex Meetings. ... Discord. ... Google Hangouts. ... Proficonf. ... Skype.More items...•
Why can't I give remote access on Zoom?
A participant who is screen sharing with the Zoom desktop client can give you remote control. NOTE: If you joined a meeting on an iPad or Android device, you can't request remote control or give remote control. 1. After a participant gives you control, tap the remote icon to start remote control.
Can you make someone else host on Zoom before the meeting?
If a host needs someone else to start the meeting, they can assign an alternative host. Alternative hosts: Shares the same controls as co-hosts, but can also start the meeting. Hosts can assign alternative hosts when they schedule a meeting.
Using remote support session
If the user on the other end is using a Windows, instruct them to Enable the remote control of all applications in their Zoom desktop client settings.
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What is Zoom Remote Control?
It's called Zoom Remote Control and it allows us to take remote control over somebody else's computer. Not for nefarious purposes but for the purpose of support. For the purpose of education. For the purpose of helping and its free and it's built into Zoom and I'm gonna show it to you today on Dottotech.
What does screen sharing do in Zoom?
During screen sharing, the person sharing their screen can allow others to control the shared content. This means that you can take over the screen of whoever is sharing their screen in your Zoom call. Off the top of my head, tech support would be the most practical and useful application for this.
What is remote control on a screen?
Remote Control, during screen sharing the person who is sharing can allow others to remote, to control the shared content. If that is gray, turn it on and then you will have access to this feature. Now if you have found today's video to be useful I have a few favors to ask of you.
Can you adjust your audio settings remotely?
For example, an audio issue. You can adjust their audio settings remotely and go into their system preferences. You can also use this to train team members who have difficulty picking up lessons or finding their access to whatever features or tools you’re talking about. You can even record the whole thing!
How to enable remote support on Zoom?
To enable remote support sessions for your own use: Sign in to the Zoom web portal. In the navigation menu, click Settings. Click the Meeting tab. Verify that Remote Support is enabled. If the setting is disabled, click the toggle to enable it. In the Enable "Remote support" pop-up windows, click En able.
How to enable remote access in Windows 10?
In the navigation menu, click User Management then Group Management. Click the applicable group name from the list, then click the Settings tab. Verify that Remote support is enabled. If the setting is disabled, click the to ggle to enable it. In the Enable "Remote support" pop-up windows, click Enable.